Casablanca Fan Company Holliston C31UxxZ - Manual (Page 2)

LIMITED WARRANTY
If purchased from our authorized dealer, this ceiling fan is warranted to the original purchaser by Casablanca Fan
Company against defects in materials and workmanship for the following:
Motor excluding Electronics � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �Lifetime
Component Parts, Electronic or Manual Control, Blades, Light Fixture, and Finish � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � One Year
Lightbulbs � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � No Warranty
During the warranty period, we repair (or, at our option, replace at no charge) a defective product� For details, contact
Casablanca at 1-888-227-2178 or visit us on the Web at www�casablancafanco�com�
HOW TO OBTAIN SERVICE: Contact Casablanca for the name of the nearest Authorized Service Center or refer to
the Authorized Service Centers list included with this Owner’s Manual� Do not return your fan without approval from
Casablanca Fan Company� Should it become necessary to return your fan to an Authorized Service Center, make sure it
is packaged properly to avoid in-transit damage, which is not covered by this warranty�
WHAT IS NOT COVERED:
Casablanca Fan Company requires the use of genuine Casablanca accessories with this fan�
Where a failure of this fan is caused by the use of accessories not supplied by Casablanca, this warranty is void�
This warranty does not apply if the product has been damaged by improper installation, neglect, accident, misuse,
exposure to extremes of heat or humidity, or as a result of service or modification by other than a Casablanca Authorized
Service Center� In addition, this warranty does not cover minor variations in plated metal finishes due to the imperfect
nature of the plating and finishing process� Handblown glass may contain blisters, seeds, or thin lines� These
characteristics are not defects, but substantiate that this is handblown and handcrafted glass� All costs of installing,
removing, and reinstalling the product are the responsibility of the owner� Under-warranty motors requiring
repair must be shipped to the factory for replacement� Casablanca will pay for shipping charges incurred in sending
the defective product from the customer to Casablanca Fan Company as well as for return UPS shipment� No other
expressed warranty is given� The repair or replacement of a product is the consumer’s exclusive remedy� Any implied
warranty of merchantability or fitness is limited for consequential or incidental damages�
IN-HOME SERVICE: Casablanca offers In-Home Service where available as follows:
Within the first 120 days, Casablanca will send a field service representative to repair or replace the part or parts
deemed to be defective from the factory� Most Service Center contracts cover up to a 30-mile radius from their place of
business� Casablanca will not cover repairs caused by improper installation� After the 120-day period, the consumer
will be charged for the service call and labor� Casablanca will pay for all defective parts through the duration of the
parts warranty� NOTE: Service Centers are required to submit a Proof of Purchase with each warranty claim� The
consumer must provide a copy of the Proof of Purchase at the time of service� If no in-home service is available,
the consumer has the option of sending an in-warranty fan to Casablanca Fan Company in
Pomona, Calif�, for repair� The fan must be packaged properly, shipped freight prepaid,
and include a copy of the Proof of Purchase� The fan will be repaired and returned at
no charge to the consumer, freight prepaid� July 2008
THIS WARRANTY
SUPERSEDES ALL
PREVIOUS WARRANTIES
PROOf Of PURCHASE
Retain this information for future reference.
Serial number
Model number
Retailer Date of purchase
Date of Product Registration (mailed card or completed online)
Holliston ®
If you have any problem installing or
operating your fan, do not return this
product to the dealer� Call our toll-free
Consumer Affairs hotline at 888-227-2178,
Monday through Friday,
7 a�m� to 4 p�m� PST�
Your request will be handled immediately�