Troubleshooting, Support/contact – K-Edge K13-550-[color] User Manual
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Troubleshooting:
•
My computer hits the stem during installation.
o
A spacer may be needed below the mount to clear some stems.
•
There is a little play even when my computer is installed onto the mount with a positive click.
o
With the computer installed, visually check for movement of the K13-503 from the openings underneath the
mount. If movement is detected slightly increase the torque of the 2x M3 x 6mm Flat Head Screws (1 N-m
Max).
•
The mount rotates about the steerer tube when I install my computer.
o
Check that the proper amount of torque is applied to the top cap bolt (M6 x 35mm FHCS).
Support/Contact:
If problem(s) still persist after troubleshooting, please contact K-EDGE Support for further assistance at [email protected]
immediately. Please be sure to include your full name, phone number, and K-EDGE product purchased.
WARNING: IT IS STRONGLY RECOMMENDED THAT YOU PERIODICALLY CHECK ALL BOLTS FOR PROPER TORQUE!!!