Troubleshooting chart – Lippert Components Above Floor Slideout System User Manual

Page 10

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TROUBLESHOOTING CHART

The folowing troubleshooting chart outlines some common problems, their causes and possible
corrective actions. When reference is made to a “Power Unit,” the term includes the motor and
the actuator as a complete unit. All Power Units are shipped from the factory with a serial number
and date code, which should be given to the service technician when asking for assistance.

Notes:
If the slideout room will not retract there is a manual override that is located on the opposite the
motor on the gearbox. Once you have the room in the closed position take you unit to the closest
dealer. See pages 9-11 for Manual Override Instructions.

Switch related problems:

If room moves opposite from what the switch plate indicates, reverse the

motor wires on the back of the switch. Wire size must be 10ga. min.

If a gear is stripped, the entire gearbox must be replaced.

ROOM DOESN’T MOVE WHEN SWITCH IS PRESSED

PROBABLE CAUSE

CORRECTIVE ACTION

Restriction or obstruction inside or outside of unit

Check for and clear obstruction

Low battery voltage, blown fuse, defective wiring

Check battery voltage and charge if needed

Find and check fuse, replace if blown. Check
battery terminals and wiring. Look for loose
disconnected or corroded connectors.

Excessive room drag

Check that transit bars are removed

POWER UNIT RUNS, ROOM DOES NOT MOVE

Motor turns, room does not move

Gear key is broken or lost, replace gear
drive assembly

Broken gear on drive shaft

Replace gear drive assembly

Broken gear in gearbox

Replace motor/gearbox assembly

Bad motor or gearbox

Replace motor/gearbox assembly

POWER UNIT RUNS, ROOM MOVES SLOWLY

Low battery, poor ground, extremely low

Charge battery, check ground wire

temperature

Room in bind

Adjust to proper room setting

Incorrect height adjustment

Check for proper room height

ROOM STARTS TO MOVE AND STOPS

Low battery voltage, blown fuse, defective wiring

Check battery voltage and charge if needed

Find and check fuse, replace if blown. Check
battery terminals and wiring. Look for loose
disconnected or corroded connectors.

Obstruction of room inside or outside

Check for and remove any obstruction

Dirts or corrosion build up on mechanism

Clean dirt or corrosion and coat

LIGHTLY with oil

ROOM CHATTERS DURING OPERATION

Teeth on gear drive broken or worn

Replace gear drive assembly

Teeth on inner rail broken or worn

Replace inner rail assembly

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