Eneral, Nformation, No power – Philips 19SV07B User Manual

Page 15: No sound, No picture, Remote doesn't work, Wrong channel (or no channels above 13), Cleaning and care, Power failure, Color television

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G

eneral

I

nformation

T

ips

T

roubleshooting

T^lease make these simple

A

checks before calling for

service. These tips can save

you time and money since

charges for

TV

installation

and adjustment of customer
controls are not covered
under your warranty.

-(BEGIN)-

<i>-

No Power

Check the TV power cord.

Make sure the outlet is not on
a wall switch.

<l>

No Sound

Check the VOLUME buttons.
Check the MUTE button on
the remote control.

<l>

No Picture

Check antenna connections
on the rear of the TV. Are
they properly secured to the
antenna plug on the TV?

<i>

Remote Doesn't

Work

Check batteries. Replace
with AA Heavy Duty (Zinc
Chloride) or Alkaline batter­
ies if necessary.
Clean the remote and the
remote sensor on the TV.
Check the TV power cord.

Wrong Channel

(or no Channels
above 13)

• Repeat channel selection.
• Add desired channel num­

bers into the TV memory.
See page 5 for details.

• Select YES at the CABLE

menu (page 5), then let the
TV program the channels
with AUTO PROGRAM­
MING.

Cleaning and Care

• Unplug the TV before cleaning.
• Avoid using anything abrasive that could scratch the

screen.

• Wipe the TV screen with a clean cloth dampened with

water.

• Gently wipe cabinet surfaces with a clean cloth or

sponge dampened with cool clear water. Use a clean
dry cloth to dry the wiped surfaces.

• Occasionally vacuum the ventilation holes or slots in

the cabinet back.

• Never use thinners, insecticide sprays, or other chemi­

cals on or near the cabinet.

Power Failure

• When you disconnect the unit from the AC outlet, or if

you have a power failure, the Sleep Timer will be can­
celled. You may reset the Sleep Timer.

I

ndex

Add Channels ....................5
Alternate Channel Button . .4
Antenna Connections . . .2-3
Auto Memo........................ 4
Batteries............................. 4
Cable TV Connections ... .3
Channel Memory ........... 4-5

Channel Buttons ... .4
Closed Caption...................7
Coaxial Cable ....................3
Controls/Remote ............... 4
Controls/TV....................... 4
Features..............................1
Glossary ............................ 7

Menu Button ..................... 4
Mute Button....................... 4
Number Buttons................. 4
Power Button..................... 4
Precautions...................... 1, 8
Programming..................... 4
Remote Control..................4

Remote Sensor................... 4
RE Cable............................ 3
Safety Notes.......................1
Service................................8
Setup...................................4
Sleep Button ......................4
Sleep Timer........................ 6

Status/Exit button...............4

Tips for Service..................8
VCR Connections ............. 3
Volume Buttons................. 4
Warranty ............................8

W

arranty

COLOR TELEVISION

90 Days Free Labor

One Year Free Replacement of Parts (Two Years Free Replacement on Color Picture Tube)

This product must be carried in for repair.

WHO IS COVERED?

You must have proof of purchase to receive warranty service. A sales receipt or other docu­

ment showing that you purchased the product is considered proof of purchase.

WHAT IS COVERED?

Warranty coverage begins the day you buy your product. For 90 days thereafter, all parts will

be repaired or replaced free, and labor is free. From 90 days to one year from the day of
purchase, all parts will be repaired or replaced free, but you pay for all labor charges. From

one to two years from the day of purchase, you pay for the replacement or repair of all parts
except the picture tube, and for all labor charges. After two years from the day of purchase,
you pay for the replacement or repair of all parts, and for all labor charges.

All parts, including repaired and replaced parts, are covered only for the original warranty
period. When the warranty on the product expires, the warranty on all replaced and repaired
parts also expires.

WHAT IS EXCLUDED?

Your warranty does not cover:
• labor charges for installation or setup of the product, adjustment of customer controls on

the product, and installation or repair of antenna systems outside of the product.

• product repair and/or part replacement because of misuse, accident, unauthorized repair,

or other cause not within the control of Philips Consumer Electronics Company.

• reception problems caused by signal conditions or cable or antenna systems outside the

unit.

• a product that requires modification or adaptation to enable it to operate in any country

other than the country for which it was designed, manufactured, approved, and/or autho­
rized, or repair of products damaged by these modifications.

• incidental or consequential damages resulting from the product. (Some states do not allow

the exclusion of incidental or consequential damages, so the above exclusion may not apply
to you. This includes, but is not limited to, prerecorded material, whether copyrighted or

not copyrighted.)

• a product used for commercial or institutional purposes.

WHERE IS SERVICE AVAILABLE?

Warranty service is available in all countries where the product is officially distributed by

Philips Consumer Electronics Company. In countries where Philips Consumer Electronics
Company does not distribute the product, the local Philips service organization will attempt

to provide service (although there may be a delay if the appropriate spare parts and technical
manual(s) are not readily available).

MAKE SURE YOU KEEP_

Please keep your sales receipt or other document showing proof of purchase. Attach it to

this owner’s manual and keep both nearby. Also keep the original box and packing material in
case you need to return your product.

BEFORE REQUESTING SERVICE^

Please check your owner’s manual before requesting service. Adjustments of the controls dis­
cussed there may save you a service call.

TO GET WARRANTY SERVICE IN U.S.A.,

PUERTO RICO OR U.S. VIRGIN ISLANDS...

Contact a Philips factory service center (see enclosed list) or authorized service center to
arrange repair.

(In U.S.A., Puerto Rico and U.S.Virgin Islands, all implied warranties, including implied war­
ranties of merchantability and fitness for a particular purpose, are limited in duration to the
duration of this express warranty. But, because some states do not allow limitations on how
long an Implied warranty may last, this limitation may not apply to you.)

TO GET WARRANTY SERVICE IN CANADA...

Please contact Philips at:

I -800-661-6162 (French Speaking)

I -800-363-7278 (English Speaking)

(In Canada, this warranty is given In lieu of ail other warranties. No other warranties are
expressed or Implied, including any implied warranties of merchantability or fitness for a par­
ticular purpose. Philips is not liable under any circumstances for any direct, indirect, special,
incidental, or consequential damages, howsoever incurred, even if notified of the possibility of
such damages.)

REMEMBER...

Please record the model and serial numbers found on the product below. Also, please fill out
and mail your warranty registration card promptly. It will be easier for us to notify you if nec­
essary.

MODEL# ___________________________________________________

SERIAL# ___________________________________________________

Philips Service Solutions Group, P.O. Box 555, Jefferson City,Tennessee 37760

(423) 475-8869

-8-

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