Cisco connection online – Cisco 2600 Series User Manual

Page 8

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8 Rack-Mounting the Cisco 2600 Series Router

Cisco Connection Online

Note

The Cisco IOS command reference publications provide additional software configuration

information. Cisco IOS command reference publications are available on the Documentation
CD-ROM that came with your router or you can order printed copies. For ordering information, see
the “Documentation CD-ROM” section on page 9.

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems’ primary, real-time support channel. Maintenance
customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added
services to Cisco’s customers and business partners. CCO services include product information,
product documentation, software updates, release notes, technical tips, the Bug Navigator,
configuration notes, brochures, descriptions of service offerings, and download access to public and
authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced
simultaneously: a character-based version and a multimedia version that resides on the World Wide
Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet
e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version
of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well
as hyperlinks to related information.

You can access CCO in the following ways:

WWW: http://www.cisco.com

WWW: http://www-europe.cisco.com

WWW: http://www-china.cisco.com

Telnet: cco.cisco.com

Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the
following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and
connection rates up to 28.8 kbps.

For a copy of CCO’s Frequently Asked Questions (FAQ), contact [email protected]. For
additional information, contact [email protected].

Note

If you are a network administrator and need personal technical assistance with a Cisco

product that is under warranty or covered by a maintenance contract, contact Cisco’s Technical
Assistance Center (TAC) at 800 553-2447, 408 526-7209, or [email protected]. To obtain general
information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387,
408 526-7208, or [email protected].

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