Cuisinart FRC-800 - Manual (Page 16)

1
WARRANTy
Limited Three-year
Warranty
This warranty supersedes all previous warranties
on Cuisinart ® Rice Plus ™ Multi-Cooker with Fuzzy
Logic Technology. This warranty is available to
consumers only. You are a consumer if you own a
Cuisinart ® Rice Plus ™ Multi-Cooker with Fuzzy
Logic Technology that was purchased at retail for
personal, family, or household use. Except as
otherwise required under applicable state law,
this warranty is not available to retailers or other
commercial purchasers or owners. We warrant
that your Cuisinart ® Rice Plus ™ Multi-Cooker will
be free of defects in material or workmanship
under normal home use for three years from the
date of original purchase. We suggest that you
complete and return the enclosed product
registration card promptly to facilitate verification
of the date of original purchase. However, return
of this product registration card does not
eliminate the need for the consumer to maintain
the original proof of purchase in order to obtain
the warranty benefits. In the event that you do not
have proof of purchase date, the purchase date
for purposes of this warranty will be the date of
manufacture.
If your Cuisinart
® Rice Plus ™ Multi-Cooker should
prove to be defective within the warranty period,
we will repair it (or, if we think it necessary,
replace it) without charge to you. To obtain
warranty service, please call our Consumer
Service Center toll-free at 1-800-726-0190, or
write to:
Cuisinart
150 Milford Road
East Windsor, NJ 08520
To facilitate the speed and accuracy of your
return, please enclose $10.00 for shipping and
handling of the product. Please also be sure to
include a return address, daytime phone number,
description of the product defect, product serial
number (stamped on bottom of product base),
and any other information pertinent to the
product’s return.
Please pay by check or money order (California
residents need only supply proof of purchase and
should call 1-800-720-0190 for shipping
instructions).
NOTE: For added protection and secure handling
of any Cuisinart ® product that is being returned,
we recommend you use a traceable, insured
delivery service. Cuisinart cannot be held
responsible for in-transit damage or for packages
that are not delivered to us. Lost and/or damaged
products are not covered under warranty.
Your Cuisinart
® Rice Plus ™ Multi-Cooker has been
manufactured to strict specifications and has
been designed for use with the Cuisinart ® Rice
Plus ™ Multi-Cooker accessories and replacement
parts. These warranties expressly exclude any
defects or damages caused by accessories,
replacement parts, or repair service other than
those that have been authorized by Cuisinart.
These warranties do not cover any damage
caused by accident, misuse, shipment, or other
than ordinary household use. These warranties
exclude all incidental or consequential damages.
Some states do not allow the exclusion or
limitation of incidental or consequential damages,
so the foregoing limitation may not apply to you.
California Residents Only
California law provides that for In-Warranty
Service, California residents have the option of
returning a nonconforming product (A) to the
store where it was purchased or (B) to another
retail store which sells Cuisinart ® products of the
same type. The retail store shall then, according
to its preferences, either repair the product, refer
the consumer to an independent repair facility,
replace the product, or refund the purchase price
less the amount directly attributable to the
consumer’s prior usage of the product. If the
above two options do not result in the appropriate
relief to the consumer, the consumer may then
take the product to an independent repair facility
if service or repair can be economically
accomplished.* Cuisinart and not the consumer
will be responsible for the reasonable cost of
such service, repair, replacement, or refund of
nonconforming products under warranty.
California residents may also, according to their
preference, return nonconforming products
directly to Cuisinart for repair or, if necessary,
replacement by calling our Consumer Service
Center toll-free at 1-800-726-0190. Cuisinart will
be responsible for the cost of the repair,
replacement, and shipping and handling of such
nonconforming products under warranty.
before Returning your Cuisinart ® Product
If you are experiencing problems with your
Cuisinart ® product, we suggest that you call our
Consumer Service Center at 1-800-726-0190
before returning the product for servicing. Often,
our Consumer Service Representatives can help
solve the problem without having the product
serviced. If servicing is needed, a Representative
can confirm whether the product is under
warranty and direct you to the nearest service
location.
*Important: If the nonconforming product is to be
serviced by someone other than Cuisinart’s
Authorized Service Center, please remind the
servicer to call our Consumer Service Center at
1-800-726-0190 to ensure that the problem is
properly diagnosed, the product is serviced with
the correct parts, and to ensure that the product
is still under warranty.