Pro Boat PRB3300 - Manual (Page 11)

11
If you as the Purchaser or user are not prepared to accept the liability associated with the use of this Product, you are advised to
return this Product immediately in new and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of law principals).
Safety Precautions
This is a sophisticated hobby Product and not a toy. It must be operated with caution and common sense and requires some basic
mechanical ability. Failure to operate this Product in a safe and responsible manner could result in injury or damage to the Product
or other property. This Product is not intended for use by children without direct adult supervision.
The Product manual contains instructions for safety, operation and maintenance. It is essential to read and follow all the
instructions and warnings in the manual, prior to assembly, setup or use, in order to operate correctly and avoid damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once assembly, setup or use of the
Product has been started, you must contact Horizon directly. This will enable Horizon to better answer your questions and service
you in the event that you may need any assistance.
For questions or assistance, please direct your email to [email protected], or call 877.504.0233 toll-free to speak
to a service technician.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return Merchandise Authorization (RMA). Pack the Product
securely using a shipping carton. Please note that original boxes may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is accepted at our facility. A Service Repair Request is available at
www.horizonhobby.com on the “Support” tab.
If you do not have internet access, please include a letter with your complete name, street address, email address and phone
number where you can be reached during business days, your RMA number, a list of the included items, method of payment for
any non-warranty expenses and a brief summary of the problem. Your original sales receipt must also be included for warranty
consideration. Be sure your name, address, and RMA number are clearly written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase date. Provided warranty
conditions have been met, your Product will be repaired or replaced free of charge.
Repair or replacement decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and payment will be required without notification or
estimate of the expense unless the expense exceeds 50% of the retail purchase cost. By submitting the item for repair you are
agreeing to payment of the repair without notification. Repair estimates are available upon request. You must include this request
with your repair. Non-warranty repair estimates will be billed a minimum of ½ hour of labor. In addition you will be billed for return
freight. Please advise us of your preferred method of payment. Horizon accepts money orders and cashiers checks, as well as Visa,
MasterCard, American Express, and Discover cards. If you choose to pay by credit card, please include your credit card number and
expiration date. Any repair left unpaid or unclaimed after 90 days will be considered abandoned and will be disposed of accordingly.
Please note: non-warranty repair is only available on electronics and model engines.
Electronics and engines requiring inspection or repair should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or repair should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 with any questions or concerns regarding this product or warranty.
Safety, Precautions, and Warnings
As the user of this product, you are solely responsible for operating it in a manner that does not endanger yourself and others or
result in damage to the product or the property of others.
Carefully follow the directions and warnings for this and any optional support equipment (chargers, rechargeable battery packs,
etc.) that you use.
This model is controlled by a radio signal that is subject to interference from many sources outside your control. This interference
can cause momentary loss of control so it is necessary to always keep a safe distance in all directions around your model, as this
margin will help to avoid collisions or injury.
• Always operate your model in an open area away from people.
• Avoid operating your model where injury or damage can occur.
• Never operate the model out in populated areas for any reason.
• Never operate your model with low transmitter batteries.
• Carefully follow the directions and warnings for this and any optional support equipment (chargers, rechargeable battery packs,
etc.) that you use.
• Keep all chemicals, small parts and anything electrical out of the reach of children.
• Moisture causes damage to electronics. Avoid prolonged water exposure to all equipment not specifically designed and protected
for this purpose.