Warranty and repair policy – Pro Boat PRB3450 User Manual

Page 17

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17

EN

Warranty Period

Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the Products purchased (the

“Product”) will be free from defects in materials and workmanship at the date of purchase by the

Purchaser.

Limited Warranty

Horizon reserves the right to change or modify this warranty without notice and disclaims all

other warranties, express or implied.

(a) This warranty is limited to the original Purchaser (“Purchaser”) and is not transferable. REPAIR OR

REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER.

This warranty covers only those Products purchased from an authorized Horizon dealer. Third party

transactions are not covered by this warranty. Proof of purchase is required for all warranty claims.

(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED, ABOUT NON-

INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER

ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE

REQUIREMENTS OF THE PURCHASER’S INTENDED USE.

(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall be that Horizon will, at its option, (i)

repair or (ii) replace, any Product determined by Horizon to be defective. In the event of a defect, these

are the Purchaser’s exclusive remedies. Horizon reserves the right to inspect any and all equipment

involved in a warranty claim. Repair or replacement decisions are at the sole discretion of Horizon. This

warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse,

negligence, commercial use, or modification of or to any part of the Product. This warranty does not

cover damage due to improper installation, operation, maintenance, or attempted repair by anyone

other than Horizon. Return of any Product by Purchaser must be approved in writing by Horizon before

shipment.

Damage Limits

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF

PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT,

WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT LIABILITY.

Further, in no event shall the liability of Horizon exceed the individual price of the Product on which

liability is asserted. As Horizon has no control over use, setup, final assembly, modification or misuse,

no liability shall be assumed nor accepted for any resulting damage or injury. By the act of use, setup or

assembly, the user accepts all resulting liability.

If you as the Purchaser or user are not prepared to accept the liability associated with the use of this

Product, you are advised to return this Product immediately in new and unused condition to the place of

purchase.

Law: These Terms are governed by Illinois law (without regard to conflict of law principals).

Warranty Services

Questions, Assistance, and Repairs

Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once

assembly, setup or use of the Product has been started, you must contact Horizon directly. This will

enable Horizon to better answer your questions and service you in the event that you may need any

assistance. For questions or assistance, please direct your email to [email protected], or

call 877.504.0233 toll free to speak to a Product Support representative. You may also find information

on our website at www.horizonhobby.com.

Inspection or Repairs

If this Product needs to be inspected or repaired, please use the Horizon Online Repair Request

submission process found on our website or call Horizon to obtain a Return Merchandise Authorization

(RMA) number. Pack the Product securely using a shipping carton. Please note that original boxes may be

included, but are not designed to withstand the rigors of shipping without additional protection. Ship via

a carrier that provides tracking and insurance for lost or damaged parcels, as Horizon is not responsible

Warranty and Repair Policy

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