Pro Boat PRB3800 - Manual (Page 18)

18
Warranty Period
Horizon Hobby, Inc., (Horizon) warranties that the
Products purchased (the “Product”) will be free from
defects in materials and workmanship at the date of
purchase by the Purchaser.
Limited Warranty
(a) This warranty is limited to the original Purchaser
("Purchaser") and is not transferable. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This
warranty covers only those Products purchased from
an authorized Horizon dealer. Third party transactions
are not covered by this warranty. Proof of purchase is
required for warranty claims. Further, Horizon reserves
the right to change or modify this warranty without
notice and disclaims all other warranties, express or
implied.
(b) Limitations- HORIZON MAKES NO WARRANTY OR
REPRESENTATION, EXPRESS OR IMPLIED, ABOUT
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE
DETERMINED THAT THE PRODUCT WILL SUITABLY MEET
THE REQUIREMENTS OF THE PURCHASER’S INTENDED
USE.
(c) Purchaser Remedy- Horizon's sole obligation
hereunder shall be that Horizon will, at its option, (i)
repair or (ii) replace, any Product determined by Horizon
to be defective. In the event of a defect, these are the
Purchaser's exclusive remedies. Horizon reserves the
right to inspect any and all equipment involved in a
warranty claim. Repair or replacement decisions are
at the sole discretion of Horizon. This warranty does
not cover cosmetic damage or damage due to acts of
God, accident, misuse, abuse, negligence, commercial
use, or modification of or to any part of the Product.
This warranty does not cover damage due to improper
installation, operation, maintenance, or attempted repair
by anyone other than Horizon. Return of any goods
by Purchaser must be approved in writing by Horizon
before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION
OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH
THE PRODUCT, WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT
LIABILITY. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on
which liability is asserted. As Horizon has no control
over use, setup, final assembly, modification or misuse,
no liability shall be assumed nor accepted for any
resulting damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared
to accept the liability associated with the use of
this Product, you are advised to return this Product
immediately in new and unused condition to the place of
purchase.
Law: These Terms are governed by Illinois law (without
regard to conflict of law principals).
Safety Precautions
This is a sophisticated hobby Product and not a toy.
It must be operated with caution and common sense
and requires some basic mechanical ability. Failure to
operate this Product in a safe and responsible manner
could result in injury or damage to the Product or
other property. This Product is not intended for use by
children without direct adult supervision.
The Product manual contains instructions for safety,
operation and maintenance. It is essential to read and
follow all the instructions and warnings in the manual,
prior to assembly, setup or use, in order to operate
correctly and avoid damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot
provide warranty support or repair. Once assembly,
setup or use of the Product has been started, you must
contact Horizon directly. This will enable Horizon to
better answer your questions and service you in the
event that you may need any assistance.
For questions or assistance, please direct your
email to [email protected], or call
877.504.0233 toll-free to speak to a service technician.
Inspection or Repairs
If this Product needs to be inspected or repaired, please
call for a Return Merchandise Authorization (RMA). Pack
the Product securely using a shipping carton. Please
note that original boxes may be included, but are not
designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides
tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise until it
arrives and is accepted at our facility. A Service Repair
Request is available at www.horizonhobby.com on the
“Support” tab.
If you do not have internet access, please include a
letter with your complete name, street address, email
address and phone number where you can be reached
during business days, your RMA number, a list of
the included items, method of payment for any non-
warranty expenses and a brief summary of the problem.
Your original sales receipt must also be included for
warranty consideration. Be sure your name, address,
and RMA number are clearly written on the outside of
the shipping carton.
Warranty Information