PS Engineering PAC15 - Manual (Page 22)

PS Engineering Inc. ®
PAC15EX Audio Selector Panel and Intercom System
Installation and Operator’s Manual
200-015-0000 Page 4-1 Rev. 1, Jan. 2014
Section IV – Warranty and Service
4.1 Warranty
In order for the factory warranty to be valid, the installations must be accomplished under the supervi-
sion of an authorized PS Engineering dealer. If the unit is being installed by a non-certified individ-
ual in an experimental aircraft, a PS Engineering authorized dealer, or factory-made intercom har-
ness must be used for the warranty to be valid.
PS Engineering, Inc. warrants this product to be free from defect in material and workmanship for a
period of two (2) years from the date of sale. During the two-year warranty period, PS Engineering, Inc.,
at its option, will send a replacement unit at our expense if the unit should be determined to be defective
after consultation with a factory technician.
All transportation charges for returning the defective units are the responsibility of the purchaser. All do-
mestic transportation charges for returning the exchange or repaired unit to the purchaser will be borne by
PS Engineering, Inc. The risk of loss or damage to the product is borne by the party making the shipment,
unless the purchaser requests a specific method of shipment. In this case, the purchaser assumes the risk
of loss.
This warranty is not transferable. Any implied warranties expire at the expiration date of this warranty.
PS Engineering SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty does not cover a defect that has resulted from improper handling, storage or preservation,
or unreasonable use or maintenance as determined by us. This warranty is void if there is any attempt to
dissemble this product without factory authorization. This warranty gives you specific legal rights, and
you may also have other rights, which may vary from state to state. Some states do not allow the exclusion
of limitation of incidental or consequential damages, so the above limitation or exclusions may not apply
to you.
All items repaired or replaced under this warranty are warranted for the remainder of the original war-
ranty period. PS Engineering, Inc. reserves the rights to make modifications or improvements to the prod-
uct without obligation to perform like modifications or improvements to previously manufactured prod-
ucts.
4.2 Factory Service
The units are covered by a two-year limited warranty. See warranty information. Call PS Engineering,
Inc. at (865) 988-9800 before you return any unit. This will allow the service technician to provide any
other suggestions for identifying the problem and recommend possible solutions.
After discussing the problem with the technician and you obtain a Return Authorization Number, ship
product to:
PS Engineering, Inc.
Attn: Service Department
9800 Martel Rd
Lenoir City, TN 37772
(865) 988-9800 FAX (865) 988-6619
Email: [email protected]
Units that arrive without an RMA number, or telephone number for a responsible contact, will be
returned un-repaired. PS Engineering is not responsible for items sent via US Mail.