Ram Trucks 2011 Chassis Cab - Warranty Manual - Manual (Page 31)

B. If Unable to Contact 24-Hour Towing Assistance:
If you are unable to contact 24-Hour Towing Assistance
and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within 30 days of the
occurrence. Be sure to include your vehicle identification
number, odometer mileage at the time of service and
current mailing address. We will process the claim based
on vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amounts you actually
paid, based on the usual and customary charges for that
service in the area where they were provided. Chrysler
Group LLC’s determination relating to reimbursement are
final.
Correspondence should be mailed to:
Chrysler Towing Assistance
P.O. Box 9145
Medford, MA 02155
Attention: Claims Department
6.3 Emergency Warranty Repairs
If you have an emergency and have to get a
warranty repair made by someone other than an
authorized Chrysler, Dodge, Jeep or Ram dealer,
follow the reimbursement procedure in 6.1(C).
HOW TO GET WARRANTY SERVICE
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