Ram Trucks 2015 3500 - Warranty Manual - Manual (Page 28)

6.2 How To Get Roadside Assistance
Service - U.S. or Canada Only *
A. Who Is Covered:
You are covered by the Roadside Assistance services if
you are a purchaser for use of the vehicle. The Roadside
Assistance services lasts for 5 years or 100,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
Section 2.1(E).
B. What To Do:
If your vehicle requires jump start assistance, out of
gas/fuel delivery, tire service, lockout service or towing
as a result of a mechanical breakdown, dial toll-free
1-800-521-2779. Provide your name, vehicle identifica-
tion number, license plate number, and your location,
including the telephone number from which you are
calling. Briefly describe the nature of the problem and
answer a few simple questions.
You will be given the name of the service provider and
an estimated time of arrival. If you feel you are in an
“unsafe situation”, please let us know. With your con-
sent, we will contact local police or safety authorities.
C. Covered Services:
Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch
a service provider to use your vehicle’s temporary spare
tire (if equipped) as recommended in your Owner’s
Manual. This is not a permanent flat tire repair.
* Towing services provided through Cross Country Motor Club, Inc.,
Medford, MA 02155, except in AK, CA, HI, OR, WI, and WY, where
services are provided by Cross Country Motor Club of California, Inc.,
Medford,, MA 02155.
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