SIG SAUER SIG556xi - Manual (Page 74)

74 www.sigsauer.com
shipping firearms for Repair
returning your firearm for Service in the event you need to return your rifle to the Sig Sauer Service department, here’s what
to do:
1. The first step is to contact customer Service at (603) 610-3000 eXT. 3 for an rMa number. This number allows Sig Sauer to
track the status of your return from its receipt at Sig Sauer through its return to you. Please do not send your firearm until you
obtain an rMa number.
2. Make sure that the chamber and magazine(s) are unloaded and that no ammunition is included with your returned firearm.
3. Package the firearm securely to prevent damage. enclose a letter which includes your name, street address, daytime phone
number, model and serial number, and a detailed description of the problem you have experienced or the work you want
performed. With the exception of extra magazines, do not include scopes, mounts, or other accessories.
4. generally, an individual may ship firearms to the manufacturer for repair or service. Some states and localities, however,
prohibit this. if you live in such an area, the firearms must be shipped by and returned to a federally licensed firearms dealer.
5. federal law prohibits persons who do not possess a federal firearms license from shipping a firearm via the u.S. Postal Service.
(note: any shipment of firearms outside u.S. borders is subject to the export laws of the united States and to the valid laws of the
specific country, which you must strictly follow; prior to exporting any firearm you should seek legal counsel.)
6. Sig Sauer is not responsible for any firearm until it is received, nor for damage incurred during shipment.