Section v – service information – Sonics VC5040AT User Manual

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SECTION V – SERVICE INFORMATION

Your Ultrasonic Atomizer was designed to provide you with years of safe and
dependable service. Nevertheless, because of component failure or improper usage, the
possibility does exist that it might not perform as it should, or that it will stop working all
together. The most probable cause for malfunction is listed below and should be
investigated.

¾

The 24 volt power supply is not connected to the electrical wall outlet or unit.

¾

The atomizing probe is clogged or not secured properly.

¾

The overload protection fuse inside the unit has opened, and will reset automatically
after the cause of the problem has been corrected.

¾

The liquid delivery system is not working properly

OVERLOAD CONDITION

For dependable operation, the power supply is equipped with a resetable fuse which will
automatically de-energize the Ultrasonic Atomizer should the power requirement exceed
50 watts. If the Ultrasonic Atomizer stops working turn the unit off for approximately 30
seconds then turn the unit back on. If the unit continues to go into an overload condition,
turn the unit off, investigate the cause of the problem, and contact the manufacturer.


RETURN OF EQUIPMENT

It is suggested that an Ultrasonic Atomizer in need of repair be sent back to the factory.

In order to receive prompt service; always contact the factory before returning any
instrument. Include date of purchase, model number and serial number. For instruments
not covered by the 3-year warranty, a purchase order should be forwarded to avoid
unnecessary delay. Care should be exercised to provide adequate packing to insure
against possible damage in shipment. The Ultrasonic Atomizer should be sent to the
“Service Department” with all transportation charges prepaid and return of shipment
indicated.

Please obtain a Return Authorization Number prior to returning the instrument.

IMPORTANT

I CERTIFY THAT THE ULTRASONIC ATOMIZER AND / OR ACCESSORIES RETURNED FOR
REPAIR ARE FREE OF ANY BIOHAZARDOUS OR RADIOACTIVE MATERIAL AND ARE
SAFE FOR HANDLING.
DO NOT RETURN ANY EQUIPMENT UNLESS SUCH CERTICATION CAN BE MADE.

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