Sears KENMORE 93331 - Manual (Page 14)

BEFORE CALLING FOR SERVICE
Save time and money — Check this list before you call for service.
To eliminate unnecessary service calls, first, read all the instructions in this manual carefully. Then, if you have a
problem, always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help, when
calling, have this manual, the Repair Parts List, your model number, serial number and purchase date handy.
PROBLEM
POSSIBLE CAUSE
DON’T CALL FOR SERVICE
UNTIL YOU CHECK
• Range does not work;
totally Inoperative
• No power to range
• Check household circuit breaker or fuse.
• Check cord (if equipped) to be sure It is
plugged in.
• Oven does not heat;
cooktop elements OK
• Oven controls set incorrectly • Check oven control.
• Oven Temp Knob turned too
far past 500 Broil
• 500 Broil must be aligned with indicator mark
above Oven Temp Knob.
• Cooktop does not
work; oven OK
• Element(s) unplugged • Check element connections by removing and
re-plugging element(s) firmly.
• Improper operation of control • Be sure knob is pushed in while turning.
• Foods do not bake
properly
• Oven not preheated long
enough
• Be sure to preheat until Oven Temp Indicator
Light goes out.
• Improper rack or pan place­
ment
• Maintain uniform air space around pans and
utensils; see cooking hints section.
■ Oven vent blocked or covered • Reflector bowl for right rear element must
have hole in the center over the oven vent.
• Improper use of foil • Foil use not recommended.
• Improper temperature setting
for utensil used
• Reduce temperature 25° for glass or dull/
darkened pans.
• Recipe not followed • Is recipe tested and reliable?
• Range and oven rack not level • Check the Installation section for leveling
instructions.
• Using improper cookware • See cooking hints.
• Oven temperature
seems Inaccurate
• Thermostat calibration • See adjustments described in THERMOSTAT
ADJUSTMENTS section.
• Foods do not broil • Oven door closed • Open door to broil stop position.
properly • Improper rack position • Check broil pan placement; see Broiling sec­
tion.
• Oven preheated • Do not preheat when broiling.
• Improper utensil used • Use broiler pan and grid supplied with range.
• Improper broiling time • Check broiling chart.
• Oven smokes
• Dirty oven • Check for heavy spillover.
• Broiler pan full of grease left
in oven
• Check pan and grid after each use.
• Oven door acciden­
tally locked while bak­
ing or broiling
< Oven has heated to high tem­
peratures
• Turn Oven Set Knob to OFF. Allow oven to
cool until lock handle slides easily. Never
force door lock/unlock handle.
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