System support, Compaq diagnostics – Compaq 1200 User Manual

Page 101

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P

RESARIO

N

OTEBOOK

B

EYOND

S

ETUP

G

UIDE

S

ERVICE

AND

S

UPPORT

8-11

1200 S

ERIES

System Support

This section covers:

Compaq Diagnostics

System Record

Compaq Service
Connection

Internet Support

You can select Quick or
Complete as a starting point
for a Custom test. If you select
Interactive mode, stay with
your Notebook for the
interactive test portions.

Compaq Diagnostics

(available on select models)

Compaq Diagnostics provides an easy way to perform system
checks and diagnose problems. When you double-click the
Compaq Diagnostics



icon located in the Compaq

Support folder on the Windows desktop, a progress bar is
displayed while the application analyzes your Presario
Notebook for information about its components. After
approximately one minute, a Summary window with the
component information
is displayed.

A row of icons is located at the top of the window. Clicking
these icons provides information about the components being
tested. Refer to the following table for descriptions of the
tabs.

Types of Tests

You may conduct a Quick, Complete, or Custom test. If you
choose the Quick test, it can be run in either the interactive or
unattended mode.

Complete or Custom tests are completed only in the
Interactive mode, since they test the audio and video
components of your Presario Notebook. You must be present
to confirm the test results. Complete testing takes
approximately 10 minutes.

Tab

Description

Overview

Contains information about your Notebook

Test

Selects the devices you want tested

Status

Shows progress of tests and faults detected

Log

Shows a record of all device tests and detailed results

Error

Reports details of errors detected

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