Recovering from a locked program, Recovering from a locked system – Compaq 1200 User Manual

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Recovering from a Locked Program

To recover from an unresponsive software program:

1. Press Ctrl+Alt+Delete. The Close Program window

displays.

2. Select the program that is not responding.

3. Click the End Task button. A message displays prompting

you to close the program that is not responding.

4. Click End Task.

Note: Learn to save your work often. Work that has not been saved may

be lost when a program or the computer stops responding.

Recovering from a Locked System

Occasionally you may encounter a nonworking keyboard or a
frozen screen. To restart your computer:

1. Press and hold down the Power button for at least four

seconds. This action causes a manual shutdown.

2. Press the Power button once to restart.

If your computer still does not restart:

1. Remove the battery and unplug the AC power for at least

30 seconds.

2. Reinsert the battery or reconnect AC power and press the

Power button once to restart.

If files were open when the computer locked up, ScanDisk, a
Microsoft Windows utility program, will automatically run.
ScanDisk will determine if the improper shutdown caused any
errors on the hard drive. Errors may occur if the Microsoft
Windows operating system was not able to properly close all
files before the shutdown. If no errors are found, the restart
process will continue. If ScanDisk does detect errors, follow
the onscreen instructions to continue the restart process. Work
that was not saved prior to the lockup may be lost.

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