Customer service information, Warning – Troy-Bilt 12090 User Manual

Page 64

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CUSTOMER SERVICE INFORMATION

Owner Registration Card

Please fill out and mail the enclosed owner
registration card. The purpose of this card is
to register each unit at the Factory so that we
can provide you with warranty benefits and
informationai bulletins.

Warranty Service

The warranty statement is included In the unit's literature
package.

Model/Serial Numbers

A Modei/Serial Numbers decal is located on top of the trans­
mission. For ready reference, record these numbers in the
spaces beiow.

Date of Purchase:______________________________________

Model/Serial Numbers:__________________________________

Authorized Dealer Information

If you purchased your unit from an authorized dealer, record

the dealer's address and phone number below for ready
reference:

Dealer Name:__________________________________________

Address:

Phone: _

IMPORTANT:

Left and right sides of the unit are determined by standing

behind the unit, in the operator's position, and facing in the

direction of forward travel.

NOTICE:

We reserve the right to change specifications, add

improvements or discontinue the manufacture of any of our

equipment without notice or obligation to purchasers of our

equipment.

Customer Service and Technical Service

If you have questions or problems with the
unit, contact your local dealer or the Factory.
(When calling or writing, provide the
Model/Serial Numbers of the unit.)

Replacement Parts

Factory specified replacement parts are

.. .

available from your authorized dealer or
directly from the Factory. When ordering

parts, be sure to provide the following:

• Model/Serial Numbers of the unit.

'

• Part number of the part needed.

• Part Description.

• Quantity needed.

NOTE: All replacement parts must conform to our rigid quality
specifications. Although some replacement parts we provide
may vary slightly in shape, color or texture from the original
parts, any variations will not affect the fit or performance of

these parts on your unit.

Engine Service and Repair

For engine service or repair, contact your
nearest authorized engine dealer (look in the

Yellow Pages under "Engines-Gasoline").
The engine Is warranted by the engine man­

ufacturer. Any unauthorized work performed i:; :...

on the engine during the warranty period

may void this warranty. For complete details on the engine

warranty, refer to the engine owner manual.

A

WARNING

We urge using only genuine replacement parts, which

meet all the latest requirements. Replacement parts

manufactured by others could present safety hazards, even

though they may fit on the unit.

For customer assistance, contact your nearest authorized deaier or:

GARDEN WAY INCORPORATED • 1 Garden Way • Troy, New York 12180

Customer Service: 1-800-437-8686 • Technical Service: 1-800-520-5520 • Parts Service: 1-8(X)-648-6776

• FAX: (518) 391-7332 • WEBSITE: vmw.troybllt.com

Outside the United States and Canada:

Customer Service: (518) 391-7007 • Technical Service: (518) 391-7008 • Parts Service: (518) 391-7006 • FAX (518) 391-7332

1905444 Rev. A (01/00)

Printed in U.S.A.

© 2000 Garden Way Incorporated

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