Escort 9500ix - Manual (Page 15)

TSR Service
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GPS / Updates
How GPS Works
The Global Positioning System (GPS) is
made up of twenty four orbiting satellites
and was developed by the U.S. military.
There are at least four satellites visible at
any given time every day.
A GPS receiver is designed to locate
and receive data from four of these
satellites. This data includes the distance
to your location from each of the satellites.
Once the distance from each satellite is
known, the receiver can calculate and
pinpoint your exact location.
Software Updates
PASSPORT’s red light and speed camera
database is easily updated using our
exclusive detector software tools found on
our web site. Firmware, or the operating
software for the detector, can also be
updated using these tools.
In order to have access to these
updates, you must register your PASSPORT
at www.EscortRadar.com. Once
registered, you will receive email
notifications that updates are now
available for your database or firmware.
The PASSPORT 9500ix will need to be
powered up to use the software tools. If
you have a laptop computer, you can take
it out to the vehicle to download the
updates.
Service Procedure
If Your PASSPORT ever needs service,
please follow these simple steps:
1 Check the troubleshooting section of
this manual. It may have a solution to your
problem.
2 Call us at 1-800-543-1608. We may be
able to solve your problem over the phone.
If the problem requires that you send your
PASSPORT to the factory for repair, we will
provide you with a Return Authorization
Number, which must be included on the
outside of your shipping box.
Enclose the following information
with your PASSPORT:
• Your Service Order Number
• Your name and return address
• Your daytime telephone number
• A description of the problem you are
experiencing
• Please include the lighter cord you have
been using with your unit
• If you have owned your PASSPORT
9500ix less than one year and did not
purchase directly from ESCORT, please
include a copy of your receipt from an
Authorized Reseller
Out Of Warranty Repairs
For out of warranty repairs, include
prepayment in the amount you were
quoted by the ESCORT Customer Service
Representative. If the detector has been
damaged, abused or modified, the repair
cost will be calculated on a parts and labor
basis. If it exceeds the basic repair charge,
you will be contacted with a quotation. If
the additional payment is not received
within 30 days (or if you notify us that you
choose not to have your PASSPORT
repaired at the price quoted), your
PASSPORT will be returned, without
repair. Payment can be made by check,
money order, or credit card.
Mail PASSPORT and SmartCord To:
ESCORT
Customer Service Department
Return Authorization Number _________
5440 West Chester Road
West Chester, Ohio 45069
For your own protection, we recommend
that you ship your PASSPORT postpaid
and insured. Insist on a proof of delivery,
and keep the receipt until the return of
your PASSPORT.
TSR Traffic Signal Rejection
Your radar detector includes a new
optional boost in anti-falsing software to
eliminate excessive alerts from erroneous
X and K-band sources. One example of
this is traffic flow monitoring systems.
These systems, which are becoming more
widely used in several states, generate
K-band signals to measure the flow of
traffic on a given road. Unfortunately most
detectors see this as a real threat and will
alert you to it unnecessarily. Our new
proprietary software (TSR), intelligently
sorts, ranks and rejects this type of false
alarm automatically. The result is ultimate
protection without excessive false alarms.
The TSR software is turned on by
default in the Programming section of
your detector. If you believe this type of
system isn’t used in your area, you can
simply turn it off. Otherwise, your
detector is ready to start protecting you
right out of the box.
If you have any questions about this
new feature, please give us a call or visit
our website for more details.