3DLABS Permedia3 - Manual (Page 25)

Troubleshooting
Chapter 3 - Troubleshooting 18
Troubleshooting
If you have trouble using your Permedia3 Create! card or a 3D application, you may find the
answer to your problem in the following sections. Always start your problem-solving efforts
with the simplest solution and work up to the more complex ones.
Monitors and Display Resolutions
Q UESTION : My monitor is either blank, or the displayed image is distorted, scrambled or
smaller than I expected.
S OLUTION : If the monitor is blank, be sure that your system and monitor are plugged in
and turned on. Is the monitor’s power cord attached securely? Check each
component’s documentation for the location and use of power connectors and
switches.
S OLUTION : Make sure that your video cable is connected securely to the monitor and to the
monitor connector on your Permedia3 Create! card. See your monitor
documentation and Chapter 1 - Installation, in this document.
S OLUTION : Your card might not be seated properly in the AGP slot. Remove and reinstall
your card as described in Chapter 1 - Installation. Remember to use the anti-
static wrist strap when opening your system and handling the card.
Q UESTION : The performance of and/or the available resolutions for my Permedia3 Create!
card are not what I expected.
S OLUTION : The driver may not have installed fully, or a file may have been corrupted. Try
installing the driver again.
S OLUTION : You may have selected a display setting that is incompatible with accelerated
3D graphics applications. See Appendix A - Specifications, for a list of
compatible resolutions.
Q UESTION : When I restart my system, an “Invalid Display Settings” message appears on-
screen, followed by “The default display resolution has been temporarily used
by the system.”
S OLUTION : Within a few seconds, the error messages should be replaced by a window that
allows you to set a display resolution. Pick your preferred resolution from the
list and you should get the sharp results you expected.