3DLABS Oxygen RPM - Manual (Page 24)

Reaching Technical Support
16 3Dlabs Oxygen RPM User’s Guide
6. Enter an unused address in the setup box (check your system
documentation for a list of valid IRQ addresses) and click OK
twice. The control panel will close and a restart prompt appears.
7. Click Yes to restart your system.
Solution: You may need to reinstall or update your Ethernet driver. See your
system or Ethernet adapter documentation for more information.
Question: I am experiencing intermittent system hangs, even though my system
and Oxygen RPM card are new.
Solution: Certain motherboard/BIOS combinations have demonstrated a
predisposition to the intermittent system hangs described. Systems
using Intel BX and GX motherboards seem particularly susceptible.
The issue is resolved by installing Windows NT Service Pack 4,
which is available from Microsoft.
Reaching Technical Support
If you cannot find the problem you are experiencing, or the solution to a problem,
listed in this chapter, check the 3Dlabs web site for additional help. To contact
3Dlabs Technical Support, send an e-mail to:
[email protected]
Be sure to include a description of your system and the exact steps required to
recreate the problem.