Troubleshooting – Desa (V)T32N-A Series User Manual

Page 30

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116646-01A

30

TROUBLESHOOTING

OBSERVED PROBLEM

Burner does not light after pilot is lit

Delayed ignition burner

Burner backfiring during combustion

Slight smoke or odor during initial opera-

tion

Heater produces a whistling noise when

burner is lit

Glass soots

Fireplace produces a clicking/ticking noise

just after burners are lit or shut off

Remote does not function

REMEDY

1. Clean burner (see Cleaning and Mainte-

nance, page 28) or replace burner orifice

2. Contact local propane/LP or natural gas

company

3. Reconnect leads

4. Replace thermopile

1. Contact local propane/LP or natural gas

company

2. Clean burner (see Cleaning and Mainte-

nance, page 28) or replace burner orifice

1. Clean burner (see Cleaning and Mainte-

nance, page 28) or replace burner orifice

2. Replace damaged burner

3. Replace gas control

1. Problem will stop after a few hours of

operation

1. Turn gas control knob to LO position

and let warm up for a minute

2. Operate burner until air is removed from

line. Have gas line checked by local

propane/LP or natural gas company

3. Clean burner (see Cleaning and Main-

tenance, page 27) or replace burner

orifice

1. Adjust log set so that the flame does not

excessively impinge in it

2. Inspect the opening at the base of the

burner to see that it is NOT packed with

any type of material

1. This is common. If noise is excessive,

contact qualified service person

1. Replace 9-volt batteries in receiver and

remote control

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Burner orifice clogged

2. Inlet gas pressure is too low

3. Thermopile leads disconnected or im-

properly connected

4. Thermopile is defective

1. Manifold pressure is too low

2. Burner porting or orifice clogged

1. Burner orifice is clogged or damaged

2. Damaged burner

3. Gas regulator defective

1. Residues from manufacturing processes

and logs curing

1. Turning gas control knob to HI position

when burner is cold

2. Air in gas line

3. Dirty or partially clogged burner ori-

fice

1. Flame inmpingement on logs

2. Debris around burner air mixer

1. Metal expanding while heating or con-

tracting while cooling

1. Battery is not installed or battery power

is low

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