ADLINK PCI-7432 - Manual (Page 47)

Warranty Policy
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Warranty Policy
Thank you for choosing ADLINK. To understand your rights and enjoy all
the after-sales services we offer, please read the following carefully.
1. Before using ADLINK’s products, please read the user manual and
follow the instructions carefully. When sending in damaged
products for repair, please attach an RMA application form.
2. All ADLINK products come with a two-year guarantee, free of
repair charge.
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The warranty period starts from the product’s shipment date
from ADLINK’s factory
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Peripherals and third-party products not manufactured by
ADLINK will be covered by the original manufa cturers’
warranty
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End users requiring maintenance services should contact
their local dealers. Local warranty conditions will depend on
the local dealers
3. Our repair service does not cover the two-year guarantee while
damages are caused
by the following:
a. Damage caused by not following instructions in the user
menus .
b. Damage caused by carelessness on the users’ part during
product transportation.
c. Damage caused by fire, earthquakes, floods, lightening,
pollution and incorrect usage of voltage transformers.
d. Damage caused by unsuitable storage environments with
high temperatures, high humidity or volatile chemicals.
e. Damage caused by leakage of battery fluid when changing
batteries.
f. Damages from improper repair by unauthorized technicians.
g. Products with altered and damaged serial numbers are not
entitled to our service.
h. Other categories not protected under our guarantees.
4. Customers are responsible for the fees regarding transportation of
damaged products to our company or to the sales office.