Warranty policy – ADLINK ND-6056 User Manual

Page 106

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Warranty Policy

Warranty Policy


Thank you for choosing ADLINK. To understand your rights and enjoy all the
after-sales services we offer, please read the following carefully.

1. Before using ADLINK’s products please read the user manual and follow

the instructions exactly. When sending in damaged products for repair,
please attach an RMA application form which can be downloaded from:
http://rma.adlinktech.com/policy/.

2. All ADLINK products come with a limited two-year warranty, one year for

products bought in China.

The warranty period starts on the day the product is shipped from
ADLINK’s factory.

• Peripherals and third-party products not manufactured by

ADLINK will be covered by the original manufacturers' warranty.

• For products containing storage devices (hard drives, flash

cards, etc.), please back up your data before sending them for
repair. ADLINK is not responsible for any loss of data.

• Please ensure the use of properly licensed software with our

systems. ADLINK does not condone the use of pirated software
and will not service systems using such software. ADLINK will not
be held legally responsible for products shipped with unlicensed
software installed by the user.

• For general repairs, please do not include peripheral

accessories. If peripherals need to be included, be certain to
specify which items you sent on the RMA Request &
Confirmation Form. ADLINK is not responsible for items not listed
on the RMA Request & Confirmation Form.

3. Our repair service is not covered by ADLINK's guarantee in the following

situations:

• Damage caused by not following instructions in the User's

Manual.

• Damage caused by carelessness on the user's part during

product transportation.

• Damage caused by fire, earthquakes, floods, lightening,

pollution, other acts of God, and/or incorrect usage of voltage
transformers.

Damage caused by inappropriate storage environments such as
with high temperatures, high humidity, or volatile chemicals.

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