American Energy Systems Harvester User Manual
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AMERICAN ENERGY SYSTEMS INC. LIMITED PRODUCT
WARRANTY
This warranty is in effect on all products sold after 01/01/2009 and supersedes any and all warranties
currently in existence.
Please keep a copy of this warranty for your personal records or in the event of a claim
American Energy Systems Inc., hereinafter referred to as (AES), warrants to you, the original consumer
purchaser, that this product is free from defects in material and workmanship for a period of five (5) years
from the original purchase date minus any time past one (1) year from manufacturing date, and that the
product’s electrical parts and steel firepot, are free from defects in material and workmanship for a period of
one (1) year from the original consumer purchase date minus any time past one (1) year from manufacturing
date, and that the cast iron firepot models carry a lifetime warranty against defect in material or workmanship
(excluding war page or deterioration), and that door glass carries a lifetime replacement warranty against heat
breakage (does not cover accidental breakage) . There is expressly no warranty on installation of product,
any venting, grates, gaskets, door latches, insulation, ceramic or brick boards/logs/backing, paint, plated
surfaces/doors/trims, baffles, bushings, bearings, auger flightings, war page or discoloration of steel or plated
parts or any other normal wearing part. In the event the product fails to conform to this warranty, AES,
through the place where you purchased the product or if purchased on the AES E-Com store directly through
AES, will provide the parts and components necessary to remedy such nonconformity. AES will not be
responsible for any labor, mileage or freight cost to the factory under this warranty. This warranty is not
transferable.
In order to obtain performance under this warranty, you must (1) have registered this warranty within 30 days
of purchase by completing and returning the warranty registration card or filling in the on-line warranty
registration form at www.magnumheat.com, and (2) promptly report the claimed nonconformity to your
place of purchase, also providing your name, address, phone number, proof of purchase, date of purchase, the
model and serial number of the stove, digital pictures of installation and venting inside and outside of the
home, pictures of the claimed nonconformity part and the claimed nonconformity. All claims must be
submitted in writing to your place of purchase.
AES shall have no warranty obligations if this product; (1) was not purchased from an authorized AES dealer;
(2) was not installed by a AES dealer or other qualified installer; does not have outside combustion air
hooked directly to the unit; (3) was not operated and maintained in strict accordance with the manufacturer’s
instructions, local or national codes or (4) was subject to abuse, misuse, negligence or accident. AES shall
have no warranty obligation for damage caused by improper handling, freight damage (must be reported to
freight provider), over-firing, unapproved fuel, variance in feed rates, variances in BTU output or the
unauthorized disassembly or modification of the product. AES shall have no warranty obligation if this
warranty is not timely registered, for claims which are not submitted through the selling AES dealer, or for
claims submitted verbally or without the required information and documentation.
Before exercising this warranty, an AES representative (the place where the product was purchased or AES
approved person) must inspect the part/unit to determine if the part/unit is defective. If a local AES
representative is not available the original purchaser of the product must submit digital pictures of the
part/unit, installation of the unit to AES at
If the inspection reveals that the
failure is due to defective material or workmanship and the part is covered by the conditions of this warranty,
AES will, at its option, repair the defective part/unit. The sole duty of AES and liability under this warranty
is limited to the repair of the covered defective part/unit. The purchaser shall assume all costs related to
shipping the replacement parts or return of the unit to the factory for repairs. If it is determined that the defect
was caused by AES, AES will cover the costs of shipping the repaired part/unit to an AES approved shipping
point. AES will not cover additional freight or delivery services such as residence delivery charges, special
handling, etc.
INSTALLATION, VENTING, REMOVAL OR REINSTALLATION COSTS ARE NOT COVERED
BY THIS WARRANTY.