Eagle Tree Text OSD User Manual
Page 4
Copyright © 2008 Eagle Tree Systems, LLC
http://www.eagletreesystems.com
Page 4
Troubleshooting
Below is a list of problems that may be encountered, and steps to remedy them. If your particular issue is not addressed by the below, see the Support page
on
http://eagletreesystems.com
or email
. Include a full description of your problem, your machine configuration,
brands/models of receivers, transmitters and servos, Windows Application and Recorder firmware version if possible, and any other relevant details.
Issue: The message “OSD Board is not connected” appears when I try to configure the Expander with the Windows Application.
Solutions:
•
Ensure that the Expander is connected correctly, with the correct polarity, to the eLogger or Recorder
•
Ensure that the eLogger or Recorder is connected correctly to USB. The LED should flash a sequence of three repeating blinks if it is correctly
connected.
•
Ensure that you have updated the recorder firmware and OSD Expander firmware as described in the “Windows Application and Firmware Update”
section above.
Issue: I see only a “black screen” or no image on my DVR or Video Receiver after connecting the OSD Expander between the camera and the Video
Transmitter/DVR.
Solutions:
•
Verify that a correct video image is displayed if I remove the OSD Expander and connect the camera and Transmitter/DVR together directly.
•
Ensure that the Expander is connected correctly to the eLogger/Recorder, and that the LED on the eLogger/Recorder is flashing. If the LED is not
flashing, that means that the eLogger/Recorder is not powered. No video will appear in this case.
•
Ensure that the upper 3 pin connector of the Expander is connected to the output from your camera, with the “S” pin connected to the positive output of
the camera (the center pin for RCA), and the “-“ pin of the Expander going to the negative output (ground) of the camera (the outer connector for
RCA).
•
Ensure that the lower 3 pin connector of the Expander is connected to the input of your Video Transmitter or DVR, with the “S” pin connected to the
positive input (the center pin for RCA), and the “-“ pin of the Expander going to the negative input (ground - the outer connector for RCA).
Issue: The OSD Text is visible, but flickers or is distorted.
Solution:
•
Verify that the Video Mode selected with the software matches the video output of the camera. Normally, NTSC is used in the USA, and PAL is used
in Europe.
Issue: The OSD Text is visible when my camera is turned on, but only a black screen appears when the camera is turned off.
Solution:
•
This is correct behavior. The OSD will not overlay text if there is no active video source.
Issue: I am using the eLogger, and the Video and OSD Text is visible for a while, but then the Video goes blank. If I disconnect the eLogger for a few
minutes and reconnect it, the Video re-appears.
Solution: The Battery Backup Harness will be needed for your configuration. See the “eLogger V3” installation section above for more information.
Issue: I see the message “OSD Powering Down” when I connect the system to power
Solution:
•
If you are using a spare receiver channel to turn the OSD on and off, make sure that the radio switch corresponding to that receiver channel is set to the
ON/Open position. If you are using servo reversing on that channel, make sure the radio switch for that channel is in the OFF/Closed position.
•
If you did NOT intend to use a spare receiver channel to turn the OSD on and off, UNCHECK the box as described above in “Turning the OSD Off and
On with a Spare Receiver Channel”and try again.
Specifications
•
Video Modes: NTSC, PAL, SECAM
•
Parameters Displayed: Limited only by the sensors you have purchased
•
On/Off Control: Spare Receiver channel controlled by your Radio
•
Character Display Type: High contrast white with black character outline, for optimum visibility.
•
Number of Parameters per OSD Page: 12 maximum (2 lines on top, and 2 lines on bottom, with 3 parameters on each line).
Limited Warranty
Eagle Tree Systems, LLC, warrants the Expander to be free from defects in materials and workmanship for a period of one (1) year from the date of original
purchase. This warranty is nontransferable. If your unit requires warranty service during this period, we will replace or repair it at our option. Shipping
cost to us is your responsibility. To obtain warranty service, email
for further instructions.
This limited warranty does not cover:
•
The Software. See the Software license agreement for more information on Software restrictions.
•
Problems that result from:
o
External causes such as accident, abuse, misuse, or problems with electrical power
o
Servicing not authorized by us
o
Usage that is not in accordance with product instructions
o
Failure to follow the product instructions
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE (OR JURISDICTION TO JURISDICTION). OUR RESPONSIBILITY FOR MALFUNCITONS AND DEFECTS IN HARDWARE IS LIMITED