Eurocom D90xC PHANTOM-X User Manual

Page 146

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Troubleshooting

8 - 10 Problems & Possible Solutions

8

The system freezes or
the screen goes dark.

The system’s power saving features have timed-out. Use the AC/DC adapter, press a key on the
keyboard, or press the sleep (Fn + F4) key combination, or press the power button if no LEDs are
lit.

The system never goes
into a power saving
mode
.

Power Options features are not enabled. Go to the Windows Power Options menu and enable
the features you prefer (see

“Power-Saving States” on page 3 - 6

/

“System Power Options”

on page D - 18

). Make sure you have enabled Hibernate mode from the control panel.

The

Wireless LAN/

Bluetooth/PC Camera
modules
cannot be
detected.

The modules are off. Check the appropriate LED indicator

for the WLAN or Bluetooth

module to see if the modules are on or off (see

“LED Indicators” on page 1 - 7

). If the LED

indicator is off, then press the appropriate function key combination in order to enable the
modules (see

Table 1 - 5, on page 1 - 9

).

The

Wireless LAN/

Bluetooth/PC Camera
modules
cannot be
configured.

The driver(s) for the module(s) have not been installed. Make sure you have installed the driver
for the appropriate module (see the instructions in

Chapter 7 “Modules”

/

“Module Drivers” on

page D - 29

for the appropriate module).

The

PC Camera

software displays a
black screen when the
BisonCap software is
run.

The software is using the incorrect device. If you have both an optional PC Camera and an optional
TV Tuner module present, you will need to select which device to use with the BisonCap program.
Go to the Devices menu in the BisonCap program and select the USB Video Device device.

Problem

Possible Cause - Solution

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