16 troubleshooting, Online help, Technical support – EXFO FastReporter Data Post-Processing Software User Manual
Page 205: Contacting exfo, Online help technical support contacting exfo

Data Post-Processing Software
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16 Troubleshooting
Help and support options for FastReporter are available on the Help menu.
Online Help
Help on using the features in FastReporter is available in the online help.
To display online help:
On the Help menu, click Help on FastReporter.
OR
Press the F1 key.
Technical Support
Product support including technical assistance, information, and training is
available on EXFO’s Web site. If you have Internet access on the computer
where FastReporter is installed, you can access the Support pages by
selecting Technical Support on the Help menu.
If you do not have Internet access, you can get technical support contact
information by selecting About FastReporter on the Help menu.
Contacting EXFO
You can view information about your copy of FastReporter and contact
information should you require product support.
On the Help menu, click About FastReporter.
Be sure to note the version number for your copy of FastReporter before
contacting EXFO Support.