EXFO FG-750 - Manual (Page 299)

Troubleshooting
Fiber Guardian 285
Solving Common Problems
Web browser is not prompting
the user for login credentials.
Login credentials are
saved in the Web browser
cache.
If you have enabled the
browser to save
passwords, disable the
setting and clear the
browser cache.
Impossible to connect to the
KVM remote console.
Java may not be installed
on your computer.
Ensure that Java 6 or later
is installed on the
computer that you intend
to use to connect to
remote console.
The Web browser that is
used is not supported.
Use one of the supported
browsers see Supported
Web Browsers on page 12.
If none of the solutions
mentioned above solves
the problem, contact
EXFO.
The unit is not responding. --- Try restarting the host, by
pressing and holding down
the power button for
5 seconds.
If this does not solve the
problem, try restarting both
the host and the
companion, by pressing
and holding down the
power button for
10 seconds. If the problem
persists, contact EXFO.
Problem Possible Cause Solution