MOCET IG7600 Auto Attendant & Voicemail - Manual (Page 8)

IG7600 Auto Attendant & Voicemail
- Press “3” to select Temporary mode.
B. Record the Greeting Messages
It plays 19010.vox to ask administrator to select the AA Menu to which
the Greeting Message is belonged. (“0” is for AA Menu 0. “1” is for “AA
Menu 1. …)
Then it plays 19012.vox to ask administrator to select which type of
greeting is to be recorded. (“1” is for Office Hour greeting; “2” is for After
Hour greeting; “3” is for Break Period greeting; “4” is for Holiday greeting;
“5” is for Temporary greeting.)
C. Record the procedure Prompts
Press “3” when hearing 19011.vox, then type 5 digits file number to
directly record prompt/greeting with the respective file name.
2 Voice Messages
2.1 File Format
A. Two Language Service
The file names of the all voice files for AA and VM are 5 digits length.
For Language 1, the leading digit of the file name is “1”. For Language 2,
the leading digit of the file name is 2.
For Auto Attendant, when the both languages are enabled, AA will play
91000.vox before playing the Welcome message. It asks the caller to
select the language.
For Voice Mail, every VM user can select one of the both languages in
Web setting.
B. Codec Type: G711-ulaw, G711-alaw and G.729
When changing the codec type, the previous leaving messages,
personal greeting message of all VM Box will be deleted automatically.
The Administrator should update the all voice files to the selected codec
type by itself.
It has a sub-folder for each codec under vox folder. When changing the
codec type, the previous VOX files will be overwritten by the VOX files in
the sub-folder.
C. Record the Voice Files
You can change Voice Prompts by three ways:
Through IP Phone Client
a. Enter VM box.
b. Press "*" key right here, to enter the Administrator mode.
c. Type in Voicemail Administrator password (“000000” at default)
d. Listen to the prompt. Press “1” to record the first language
Copyright 2014 Tecom, Co. LTD. All rights reserved Page 6 of 28