Troubleshooting guide, Technical service – Desa Compact 150 Watt Motion Sensing Halogen 5511 User Manual

Page 4

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598-1310-00

SYMPTOM

Light will not
come on.

Light comes on
in daylight.

Light comes on
for no apparent
reason.

POSSIBLE CAUSE

1. The halogen lamp is positioned too

close to the Light Control's sensor or
pointed at nearby objects that cause
heat to trigger the sensor (Reposition
the lamp away from the sensor or
nearby objects)
.

2. Light Control's sensor is pointed toward

a heat source like an air vent, dryer
vent, or brightly-painted heat-refl ective
surface (Reposition sensor).

3. On-time set too high (Reduce Time

setting).

1. Heat or light from the halogen lamp

may be turning the Light Control on
and off (Reposition the lamp away
from the sensor)
.

2. Heat being reflected from other

objects may be affecting the Light
Control (Re-aim sensor).

3. Light Control is in the TEST mode

and warming up (Flashing is normal
under these conditions)
.

SYMPTOM

Light stays on
continuously.

Light flashes
on and off.

POSSIBLE CAUSE

1. Light switch is turned off.
2. Halogen lamp is loose or burned

out.

3. Fuse is blown or circuit breaker is

turned off.

4. Daylight turn-off is in effect (Recheck

after dark).

5. Incorrect circuit wiring, if this is a new

installation.

6. Not aimed correctly (Re-aim the

sensor to cover desired area).

1. Light Control may be installed in a

relatively dark location.

2. Light Control is in TEST (Select 1, 5

or 10 minutes for AUTO time).

1. Light Control's sensor may be detect-

ing small animals, swaying trees, or
automobile traffi c (Re-aim sensor).

2. Sensitivity is set too high (Reduce

sensitivity).

TROUBLESHOOTING GUIDE

90 DAY LIMITED WARRANTY

This is a “Limited Warranty” which gives you specifi c legal rights. You may also have other rights which vary from state to state or
province to province.
For a period of 90 days from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected
at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expend-
able items are not covered by this warranty. Unauthorized service or modifi cation of the product or of any furnished component will
void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use,
unauthorized service, or return shipping charges.
This warranty covers only DESA Specialty Products assembled products and is not extended to other equipment and components that
a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY,
REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR-
POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON
THE PART OF DESA SPECIALTY PRODUCTS FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states
or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you. Proof of purchase is required for warranty claims.

TECHNICAL SERVICE

Please call 1-800-858-8501 (English speaking only) for assistance before returning

product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com.
If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST
(M-F). You may also write* to:
DESA Specialty Products
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.

No Service Parts Available for this Product

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