Natural gas heater cgn10a and cgn6, Troubleshooting – Desa CGN10A User Manual

Page 14

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14

101870

NATURAL GAS HEATER

CGN10A AND CGN6

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the

gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

REMEDY

1. This is common with most heaters. If

noise is excessive, contact qualified ser-
vice person

1. Ventilate room. Stop using odor-causing

products while heater is running

2. Locate and correct all leaks (see Check-

ing Gas Connections, page 9)

1. Open window and/or door for ventila-

tion

2. Contact local natural gas company
3. Clean ODS/pilot (see Cleaning and

Maintenance, page 11)

1. Locate and correct all leaks ( see Check-

ing Gas Connections, page 9)

2. Replace control valve

1. Take apart gas tubing and remove for-

eign matter

2. Locate and correct all leaks (see Check-

ing Gas Connections, page 9)

1. Refer to Fresh Air for Combustion and

Venti-lation requirements (page 3)

OBSERVED PROBLEM

Heater produces a clicking/ticking noise
just after burner is lit or shut off

Heater produces unwanted odors

Heater shuts off in use (ODS operates)

Gas odor even when control knob is in OFF
position

Gas odor during combustion

Moisture/condensation noticed on windows

POSSIBLE CAUSE

1. Metal expanding while heating or con-

tracting while cooling

1. Heater burning vapors from paint, hair

spray, glues, etc. See

IMPORTANT

statement above

2. Gas leak.

See Warning statement at

top of page

1. Not enough fresh air is available

2. Low line pressure
3. ODS/pilot is partially clogged

1. Gas leak.

See Warning statement at

top of page

2. Control valve defective

1. Foreign matter between control valve

and burner

2. Gas leak.

See Warning statement at

top of page

1. Not enough combustion/ventilation air.

IMPORTANT:

Operating heater where impurities in air exist may create odors. Cleaning

supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors.

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