Support options – DoubleSight Displays DS-15xx User Manual

Page 45

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User’s Manual

www.doublesight.com

37

Text is not solid

- Ensure that the resolution of the video signal is

1024 by 768. Lower resolution may produce
distorted display due to automatic expansion of
the display.

- Select the corresponding panel and press the

AUTO button to run automatic adjustment.

- Adjust Clock and Phase in the OSD menu to fine

tune. (Please refer to the “Key Function Controls”
section of this User’s Manual for details.)

Screen image is not
centered properly;
Some lines are
missing

- Select the corresponding panel and press the

AUTO button to run automatic adjustment.

- Adjust H-Position and V-Position to fine tune.

(Please refer to the “Key Function Controls”
section of this User’s Manual for details.)

There are tiny red,
green, blue or black
dots on the screen.

- The TFT LCD panel consists of millions of small

transistors. Defective transistors will each cause a
missing red, green or blue dot.

- We follow the industry quality standard set by

major LCD panel manufacturers. It is customary
that some panels have a few defective transistors.
These panels are not considered bad quality and
you can use them without uneasiness.
DoubleSight Displays considers more than six
defective transistors per panel to be defective and
thus eligible for repair within a one-year warranty
period.

Support Options

If you have any technical questions or concerns about your
DoubleSight monitor, it is recommended that you first contact the
authorized reseller where you purchased your monitor. Technicians
of the authorized reseller will be able to answer most of your
questions and solve any problems. In addition, you can visit our
website to find additional information. You may also email us
directly at

[email protected]

or call the number below. You

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