Returning for repair service – DoubleSight Displays DS-15xx User Manual
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User’s Manual
38
Troubleshooting & Support
will need to provide the product serial number located on the back of
your monitor and proof of purchase to verify your warranty status if
you have not registered your monitor within 30 days of purchase.
For technical support (in U.S.A. and Canada):
•
Technical Support Line: 1-877-TwoLCDs (1-877-896-5237)
•
Hours: 9:00 a.m. – 5:00 p.m. PST (Monday - Friday)
Returning for Repair Service
In some cases, you may need to send your DoubleSight monitor for
repair by our own technicians at DoubleSight Displays. Prior to
sending your monitor to our repair facility, you will need to obtain a
Return Merchandise Authorization (RMA) number. Please call our
technical support department at 1-877-TwoLCDs (1-877-896-5237) to
make return arrangements and receive special instructions.