Dell 1000 User Manual

Page 10

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10

Finding Information

www

.dell.com | support.dell.com

• Service Tag and Express Service Code
• Microsoft Windows License Label

Service Tag and Microsoft Windows License

These labels are located on the bottom of your computer.

• Use the Service Tag to

identify your
computer when you
use support.dell.com
or contact technical
support.

• Enter the Express Service Code to direct your call when

contacting technical support.

• Solutions — Troubleshooting hints and tips, articles

from technicians, online courses, frequently asked
questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with
technical support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and
white papers

• Downloads — Certified drivers, patches, and software

updates

• If you reinstall the operating system for your computer,

you should also reinstall the NSS utility. NSS provides
critical updates for your operating system and support
for Dell™ 3.5-inch USB floppy drives, Intel

®

Pentium

®

M processors, optical drives, and USB

devices. NSS is necessary for correct operation of your
Dell computer. The software automatically detects your
computer and operating system and installs the updates
appropriate for your configuration.

Dell Support Website —

support.dell.com

NOTE:

Select your region to view the appropriate support

site.

NOTE:

Corporate, government, and education customers

can also use the customized Dell Premier Support website
at premier.support.dell.com. The website may not be
available in all regions.

What Are You Looking For?

Find It Here

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