No sound from headphones – Dell 1000 User Manual

Page 57

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Solving Problems

57

No sound from headphones

E

NSURE

THAT

THE

SUBWOOFER

AND

THE

SPEAKERS

ARE

TURNED

ON

—

See the setup diagram

supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to
eliminate distortion.

A

DJUST

THE

W

INDOWS

VOLUME

CONTROL

—

Click or double-click the speaker icon in the lower-right

corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

D

ISCONNECT

HEADPHONES

FROM

THE

HEADPHONE

CONNECTOR

—

Sound from the speakers is

automatically disabled when headphones are connected to the computer’s headphone connector.

V

ERIFY

SPEAKER

CABLING

—

Refer to the setup diagram supplied with the speakers.

T

EST

THE

ELECTRICAL

OUTLET

—

Ensure that the electrical outlet is working by testing it with another

device, such as a lamp.

E

NABLE

DIGITAL

MODE

—

Your speakers do not work if the CD drive is operating in analog mode.

1

Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices.

2

Click Sounds and Audio Devices.

3

Click the Hardware tab.

4

Double-click the name of your CD drive.

5

Click the Properties tab.

6

Check the Enable digital CD audio for this CD-ROM device box.

E

LIMINATE

POSSIBLE

INTERFERENCE

—

Turn off nearby fans, fluorescent lights, or halogen lamps to

check for interference.

R

EINSTALL

THE

AUDIO

DRIVER

—

See "Reinstalling Drivers and Utilities" on page 61.

R

UN

THE

D

ELL

D

IAGNOSTICS

—

For instructions, see page 43.

C

HECK

THE

HEADPHONE

CABLE

CONNECTION

—

Ensure that the headphone cable is securely inserted

into the headphone connector.

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