Wyred 4 Sound DSDse User Manual
Page 16
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WYRED 4 SOUND DAC-v1.2
4235 Traffic Way Software ver. 1.91
Atascadero, CA 93422
PH: 805-466-9973
FAX: 805-462-8962
www.wyred4sound.com
©2013 WYRED 4 SOUND LLC
All rights reserved
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In the unlikely event there is a problem with your Wyred 4 Sound component, please contact your
dealer, distributor, or Wyred 4 Sound to discuss the problem before you return the component to our
manufacturing facilities for repair. Products shipped to the factory will be refused and returned freight collect
if not accompanied by a Wyred 4 Sound Service Department issued return authorization number (RA Number).
Return authorization numbers must be prominently displayed on the outside of the box and an accompanying
letter describing the problem and re-listing the RA number must be inside the box to qualify for service.
To contact the Wyred 4 Sound Service Department:
TELEPHONE 805-466-9973
HOURS M/F 8:00 am to 5:00 pm PST
FAX 805-462-8962
E-MAIL [email protected]
WEBSITE
If you are located in the United States use the following procedure:
1. Fill out the Service form at the following address and be sure to document all details:
2. If service is approved we will issue a Return Authorization Number (R/A number) from the Wyred 4 Sound
Service Department. Be sure to confirm the current shipping address of our facility by checking our website or
contacting our service department.
3. Insure and accept all liability for loss or damage to the product during shipment to the W4S facility and
ensure all freight (shipping) charges are prepaid.
The product may also be hand delivered to the California facility if arrangements with the Service
Department have been made in advance. Proof of purchase from an authorized Wyred 4 Sound dealer,
distributor or agent will be required for warranty validation at the time of hand delivery. Use the original
packaging to ensure the safe transit of the product to the factory, dealer, or distributor. Wyred 4 Sound may,
at its discretion, return a product in new packaging and bill the owner for such packaging if the product
received by Wyred 4 Sound was boxed in nonstandard packaging or if the original packaging was so damaged
to the point it was unusable. If Wyred 4 Sound determines that new packaging is required, the owner will be
notified before the product is returned. To purchase additional packaging, please contact your authorized
Wyred 4 Sound dealer, distributor, or the Wyred 4 Sound Service Department for assistance.