Contacting epson support, Contacting epson, Support – Epson PERFECTION V600 PHOTO User Manual

Page 158: For assistance. see, Before contacting epson, Help for users in north america

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Solving Problems

Contacting Epson Support

Before Contacting Epson

Help for Users in North America

Help for Users in Latin America

Other Software Technical Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product documentation, contact Epson support services for assistance.

Epson support will be able to help you much more quickly if you give them the following information:

Product serial number

(The serial number label is usually on the back of the product.)
Product model
Product software version

(Click About, Version Info, or similar button in the product software.)
Brand and model of your computer
Your computer operating system name and version
Names and versions of the software applications you normally use with your product

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Help for Users in North America

Epson provides the technical support services listed below.

Internet Support

Visit Epson’s support website at

http://epson.com/support

(US) or

http://epson.ca/support

(Canada) and select

your product for solutions to common problems. You can download drivers and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Dial: (562) 2764382 (U.S.), or (905) 709-3839 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday,
and 7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or
long distance charges may apply.

Before you call Epson for support, please have the following information ready:

Product name

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