Cisco ip phone 7945 - Manual (Page 4)

4
How Do I? Solution Tip
Place a Call? Lift the handset and dial the number
OR Press the New Call softkey and dial the number
OR Press the Redial softkey
Put a Call on
Hold?
Press the Hold softkey.
The call will display a paused symbol
To return to the call, press the Resume softkey
A call on hold remains active
even though you and the other
party cannot hear each other.
You can answer or place
another call while a call is on
hold.
Note as there is no hold music
please keep the caller
informed
Use Call
Waiting?
To answer the new call, press the Answer softkey.
When you do so, the original call is put on hold.
To return to the original call, select it (using the
directional pad) and press the Resume softkey.
You can use the Hold and Resume softkeys and
directional pad to switch between the calls.
If you are on a call when
another call comes in, you will
hear a call waiting tone and
see caller ID information on
the phone’s LCD screen.
Transfer a
Call? Step 1 During a call, press the Trnsfer softkey.
Doing so automatically puts the call on hold.
Step 2 Dial the number or office extension to which
you want to transfer the call.
Step 3 When the call rings on the other end, press
Trnsfer. Or, when the party answers, announce the
call and then press Trnsfer.
If the person you are
transferring to does not
answer then you can return to
the original call if necessary.
Press EndCall to end the
outgoing call then Resume to
take the first call off hold.
Set Up a
Conference
Call?
To turn a two-party call into a conference call:
Step 1 During a call, press More then the Confrn
softkey. Doing so automatically activates a new line
and puts the first party on hold.
Step 2 Place a call to another number or extension.
Step 3 When the call connects, press Confrn to add
the new party to the conference call.
Repeat these steps to add additional parties to the
conference call.
Note Once the conference call
initiator disconnects, no
additional parties can be
added.
Redirect an
incoming call?
While your phone is ringing press the iDivert
softkey. This will cause the call to divert to voicemail
as it would if unanswered.