Cisco IP Phone SPA 504G - Manual (Page 40)

Using Basic Phone Functions
Forwarding Calls — Phone-based Setup
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 34
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Using the star code:
Press *72 and enter the number to which to forward all calls.
Using the Setup button:
STEP 1 Press the Setup button and select Call Forward > CFWD All Number.
STEP 2 Press edit.
STEP 3 Enter a number to which to forward all calls; for example, your voice mailbox, another
extension, or an outside line. If forwarding calls to an outside line, be sure to use any access
and area codes required.
STEP 4 Press ok.
STEP 5 Press save.
Forwarding Calls When Your Phone is Busy
Using the star code:
Press *90 and enter the number to which to forward calls.
Using the Setup button:
STEP 1 Press the Setup button and select Call Forward > CFWD Busy Number.
STEP 2 Press the edit softkey.
STEP 3 Enter a number to which to forward all calls (for example, another extension, or an outside
line.) If forwarding calls to an outside line, be sure to use any access and area codes required.
To enter “vm” (will connect to voice mail if this feature has been set up by your phone
administrator), press the Right navigation button, press the alpha softkey, and enter letters
using the keypad. Press the Left navigation button.
STEP 4 Press ok.
STEP 5 Press save.