Forwarding calls when you don’t answer the phone – Cisco IP Phone SPA 504G User Manual
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Using Basic Phone Functions
Forwarding Calls — Phone-based Setup
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP)
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Forwarding Calls When You Don’t Answer the Phone
Using the Setup button:
STEP 1
In the Call Forward Screen, make sure CFWD No Ans Number is highlighted and press the
edit softkey.
STEP 2
Enter “vm” for voice mail, or a number to which to forward all calls; for example, another
extension, or an outside line. If forwarding calls to an outside line, be sure to use any access
and area codes required.
STEP 3
Press ok.
STEP 4
Press save.
Delaying Call Forwarding When You Don’t Answer the Phone
STEP 1
In the Call Forward Screen, make sure CFWD No Ans Delay is highlighted and press the edit
softkey.
STEP 2
Enter the number of seconds to delay forwarding calls, if there is no answer at your phone.