Cisco IP Phone SPA 504G - Manual (Page 27)

Installing Your Phone
Upgrading Your Phone’s Firmware
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP) 21
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Upgrading Your Phone’s Firmware
Your phone ships with pre-installed firmware. However, later firmware versions may be
available that add features and fix problems with your phone. You may need to upgrade your
phone to the latest firmware for ideal performance.
!
CAUTION If you are using your phone with 8x8, do not upgrade your phone’s firmware without consulting
8x8. 8x8 may automatically upgrade your phones without any action on your part necessary.
Your phone ships with pre-installed firmware. If you modify the firmware on your own you
may lose your ability to use your phone in conjunction with 8x8 service. If you are using your
Cisco phone with 8x8, do not upgrade your phone’s firmware without consulting 8x8 Support.
8x8 may automatically upgrade your phones without any action on your part necessary as new
features become available that are compatible with your service.
To upgrade your phone’s firmware, do one of the following:
• Download the firmware from the Cisco website and install it from your PC. See the
following section for instructions.
• Upgrade using the Cisco SPA 9000 Voice System Setup Wizard (if your phone is part
of a Cisco SPA 9000 Voice System network). See the Cisco SPA 9000 Voice System
Setup Wizard User Guide.
Determining Your Current Firmware Version
STEP 1 Press the Setup button.
STEP 2 Scroll to Product Info and press select.
STEP 3 Scroll to Software Version. The firmware version number is displayed.
Download the Firmware
Go to www.tools.cisco.com/support/downloads , and enter the model number in the Software
Search box. Save the firmware to your desktop.