Get your phone’s ip address, Install the firmware – Cisco IP Phone SPA 504G User Manual
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Installing Your Phone
Upgrading Your Phone’s Firmware
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP)
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Get Your Phone’s IP Address
Before you upgrade, you’ll need the IP address of the phone you are upgrading. To get your IP
address:
STEP 1
Press the Setup button.
STEP 2
Scroll to Network and press select.
STEP 3
Scroll to view Current IP. This is the IP address of your phone.
Install the Firmware
STEP 1
Extract the firmware onto your PC.
NOTE
If you are in a VPN connection, you may need to disconnect before proceeding so that your PC
can communicate directly with your phone for the upgrade.
STEP 2
Run the executable file for the firmware upgrade (for example, double click upg-spa504-6-2-
0.exe).
STEP 3
Click Continue after reading the message regarding upgrading and your service provider.
STEP 4
Enter the IP address of your phone and verify the address of your PC.
STEP 5
Click OK. The system displays information about your phone’s current software and
hardware.
STEP 6
Click Upgrade to begin the upgrade.
NOTE
Do not disconnect your phone’s power until the upgrade is complete (the lights on your phone
are no longer blinking).
STEP 7
Click OK to dismiss the status message of the upgrade.