Dish Network 21.0 - Manual (Page 44)

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Your remote
control isn’t
working • The remote control
is in the wrong
mode.
• You might be
using the wrong
remote control
(TV1 or TV2).
• Your batteries are
worn out.
• The remote
control’s UHF/IR
switch is in the
wrong position
• Make sure the remote control is in the
correct mode. For example, if you want
to use the satellite receiver, put the
remote control in
SAT mode (see
Remote Control Modes on page 1).
• Make sure you are using the correct
remote control (TV1 or TV2) for your
locations (multi-room receivers only).
• Change the batteries as described on
page C-2.
• Check the UHF/IR switch setting as
described on page 14.
For all receivers except for the
DISH Player-DVR 942, ViP®
222/222k, ViP622 and ViP722/
722k DVR: leave the UHF/IR
switch in the IR position.
When you press
the remote
control MUTE
or VOLUME
button, nothing
happens. • The remote control
may not be set up.
• Maybe you’re
trying to control
TV volume, but
you set up the
remote to control a
tuner or amplifier
in AUX mode.
• See Programming the Remote to
Control Your TV on page C-4 and
Programming for Other Equipment on
page 2.
• Set up the remote control to operate
either TV volume or tuner/amplifier
volume, whichever you want. See page
6.
Your UHF Pro
remote control
does not work
well from far
away. You may be
experiencing
interference from
objects near your
receiver antenna. • Make sure the UHF antenna is
connected to the receiver and not
touching anything else.
• Vary the tilt angle of the receiver's UHF
antenna. Locate the UHF antenna tip
away from other electronics equipment
or metal surfaces, even if separated by
wooden shelving.
• Move the receiver to different
locations. For best results, place the
receiver as high as possible, above all
other equipment in your entertainment
center.
• Place the UHF antenna outside the
entertainment center by using a coaxial
cable to connect it to the receiver.
• Move any nearby off-air antenna away
from the UHF remote antenna. Do not
place an off-air antenna on your
receiver.
Your PIP
(Picture-In-
Picture) button
isn’t working. • Your receiver
doesn’t use PIP.
• Your receiver isn’t
in Single Mode.
• Upgrade to a receiver with this feature.
• Press the MODE button on the front
panel (if available).
What’s
Happening
What’s Wrong What You Can Do