Cd-16,cd-8 troubleshooting guide – ATEIS CD16 User Manual

Page 19

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CD-16, CD-8

Page 19 of 22

8.

CD-16,CD-8 troubleshooting guide

The CD-16,CD-8 microphone is constantly monitored through the VACIE system. Fault indication and
messages could vary depending on the VACIE system. For more information about CD-16,CD-8 fault,
please read IDA4, IDA8 and DIVA8 user manuals.

8.1. CD-16,CD-8 can’t boot

•

Make sure the CAT5 cable is correctly connected.

•

Make sure the CD-16,CD-8 power LED is lit.

•

If no power or if the PSS still doesn’t boot, please contact your ATEIS dealer.

8.2. Noise in the speaker

If digital noise can be heard in the CD-16,CD-8 monitoring speaker:

•

Verify that the CAT5 cable is from the correct type.

•

Verify the CAT5 cable condition.

•

If nothing helps, please contact your ATEIS dealer.

8.3. CD-16,CD-8 is powered ON but the buttons don’t work.

•

Verify that the CD-16,CD-8 microphone console is activated in the VACIE software
configuration.

•

If nothing helps, please contact your ATEIS dealer.

8.4. CD-16,CD-8 is connected to VACIE but there is a connection fault

state

•

Verify that the CD-16,CD-8 microphone console is activated in the VACIE software
configuration.

•

Verify the CAT5 cable condition.

•

Make sure the CAT5 cable is correctly connected.

•

If nothing helps, please contact your ATEIS dealer.

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