Troubleshooting, Press clean button, Add pre-ground coffee! press ok – DeLonghi Fully Automatic Coffee Center Machine ESAM6700 User Manual

Page 23: The coffee is not creamy enough, The coffee is delivered too quickly, Coffee does not come out of one of the spouts

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22

DISpLAyED mESSAGE

poSSIBLE CAuSE

rEmEDy

GENERAL ALARM!

The inside of the appliance is very dirty.

Clean the inside of the appliance

thoroughly as described in the section

“Cleaning the inside of the machine”.

If the message is still displayed after

cleaning, contact customer services.

PRESS CLEAN

BUTTON

Milk has been delivered recently and the

tubes inside the milk container must be

cleaned.

Press the CLEAN button and keep it

pressed until the progress bar which

appears on the display together with the

message “Cleaning” is complete.

ADD PRE-GROUND

COFFEE!

PRESS OK

The appliance is delivering a LONG

coffee of more than 4.2 oz (125 ml).

Add a level measure of pre-ground

coffee and confirm by pressing the oK

icon.

trouBLEShootInG

Below is a list of some of the possible malfunctions.

If the problem cannot be resolved as described, contact customer service.

proBLEm

poSSIBLE CAuSE

rEmEDy

The coffee is not hot

The cups have not been preheated.

Warm the cups by rinsing them with hot

water.

The brew group has cooled down

because 2-3 minutes have elapsed since

the last coffee was made.

Before making coffee, rinse as described

in the notes in the section “Preparing

coffee using coffee beans”.

The coffee is not

creamy enough

The coffee is ground too coarsely.

Turn the grinding adjustment knob one

click counterclockwise towards “1” while

the coffee mill is in operation (fig. 11).

Continue one click at a time until coffee

delivery is satisfactory.

The effect is only visible after delivering

two coffees.

Wrong type of coffee.

Use a type of coffee for espresso coffee

makers.

The coffee is delivered

too slowly or a drop at

a time.

The coffee is ground too finely.

Turn the grinding adjustment knob

one click clockwise towards “7” while

the coffee mill is in operation (fig. 11).

Continue one click at a time until coffee

delivery is satisfactory. The effect is only

visible after delivering two coffees.

The coffee is delivered

too quickly.

The coffee is ground too coarsely.

Avoid turning the grinding coarseness

regulator excessively otherwise when

you select two cups, the coffee may be

delivered a drop at a time.

The effect is only visible after delivering

two coffees.

Coffee does not come

out of one of the

spouts.

The spouts are blocked.

Clean the spouts with a toothpick (fig.

39).

The coffee does not

come out of the spouts,

but from around the

service door (A19).

The holes in the spouts are clogged with

dry coffee dust.

Clean the spouts with a toothpick,

sponge or hard bristled kitchen brush.

The coffee guide (A21) inside the service

door is blocked and cannot swing.

Thoroughly clean the coffee guide

(A21), particularly near the hinges.

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