Dell 922 - Manual (Page 4)

Next-Business-Day
Advanced Exchange Service
3
If you have an issue with your Dell printer that cannot be resolved
over the phone, we will ship you a replacement unit the next business day.
All you do is set up your new printer, ship back the defective unit
(prepaid by Dell) and continue to enjoy the benefits of your Dell printer.
Asset Tagging
We will apply standard or custom asset tags for your printers and labels
for your packing boxes. Information on asset tags can include: customer
name, service tag, purchase order number, order number, order date,
model number, shipping address, system component data and/or
customer-supplied information.
Leasing
Dell Financial Services has a customized lease or purchase program
for Dell printers to fit your needs and budget. For more information,
see http://www.dellfinancialservices.com/solutions/ and talk to your
Dell sales representative today.
24x7 Toll-Free Technical Phone Support: You’re just a phone call away from
help with our 24x7 Toll-Free Technical Phone Support.
NBD Advanced Exchange Service: One-year of our Next-Business-Day
Advanced Exchange Service 3 helps maximize printer uptime.
Two-year Ink Cartridge Limited Warranty 4 : You’re further protected with
a limited warranty on your ink cartridges.
Service Options: You have the choice to extend the benefits of your
Next-Business-Day Advanced Exchange Service 3 to up to three years.
Single Point of Accountability: Dell gives you the convenience and ease
of a single point of contact for all of your service needs — direct from Dell.
All-In-One Printers
A920 / 922 / A960
Standard Service
• 24x7 Toll-Free Tech Phone Support
• 1-year NBD Advanced Exchange 3
• 2-year Ink Cartridge Limited Warranty 4
Extended Service Options
• 2- and 3-year NBD Advanced Exchange 3
• Asset Tagging
• Leasing
Dell Protects Your Image with Service & Support.
You and your work will look good over the long haul with service and support from Dell.
Your Dell printer includes all of the benefits of Dell’s 24x7 toll-free technical phone
support and Next-Business-Day Advanced Exchange Service 3 for one year. Dell also
gives you the option to extend your NBD Advanced Exchange Service 3 to help further
protect your investment. Other service choices include leasing and asset tagging.
Certain restrictions apply.
Key Benefits:
Recycling Made Easy
Dell understands the hurdles of
recycling printers from the home
and office environment. So we offer
a recycling program that meets these
unique needs. First, we take the burden
off of you by making recycling your
printers and toner easy, safe and
affordable. It’s just one more way
we try to save you time and money.
Visit www.dell.com/recycling
for details.
• Each Dell printer includes instructions
for returning an old printer for recycling
• Dell ink cartridges include a prepaid
shipping envelope to return the used
cartridge for recycling
• Dell pays shipping charges for printer
and ink recycling
Dell cannot be responsible for pricing or other errors, and reserves the right to cancel orders arising from such errors. 1 Valid for Continental (except Alaska) U.S. only. 2 Actual print speed will vary with use. 3 Replacement part or unit will
be dispatched if necessary following phone based troubleshooting in advance of receipt of returned defective unit. Subject to parts availability, geographical restrictions and terms of service contract. Service timing dependent upon time
of day call placed to Dell. Defective unit must be returned. Replacements may be refurbished. U.S. only.
4 For a copy of our guarantees or limited warranties, please write Dell USA L.P., Attn: Warranties, One Dell Way, Round Rock, TX 78682.
For more information, visit www.dell.com/service_contracts. Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and
other countries. Other trademarks and trade names are the property of their respective owners. Copyright 2004 Dell Inc. All rights reserved. Printed in the USA. Reproduction in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.