Troubleshooting – Alcatel Watch SM 02 User Manual

Page 27

Advertising
background image

46

45

(i) The battery has been charged by a battery charger not specified or
approved by TCL Communication Ltd. for charging the battery;
(ii) Any of the seals on the battery are broken or show evidence of
tampering; or
(iii) The battery has been used in equipment other than the watch for
which it is specified.
Software

Software Embodied in Physical Media.

No warranty is made that the software will meet your requirements or
will work in combination with any hardware or software applications
provided by third parties, that the operation of the software products will
be uninterrupted or error free, or that all defects in the software products
will be corrected.

Software NOT Embodied in Physical Media.

Software that is not embodied in physical media (e.g. software that is
downloaded from the Internet), is provided “as is” and without warranty.

Troubleshooting

Please refer to the instructions below before contacting our aftersales
service:
Your WATCH cannot be detected.

Press the Power key to light up the screen. Your WATCH can be
detected for only 3 minutes after the screen is off.

Turn on Bluetooth if it is disabled.

Enable the Bluetooth service to search for devices.

Your WATCH fails to pair with your phone or the pairing is slow�

Press the Power key to light up the screen. Your WATCH can be
detected for only 3 minutes after the screen is off.

Make sure the communication between your WATCH and phone is
normal.

Your WATCH often disconnects from your phone�

The background Onetouch Move Service is killed. Restart the APP.

Make sure the communication between your WATCH and phone is
normal.

Advertising