LG Stylo 2 Plus LG-K550 User Manual

Page 93

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Appendix

92

Message

Possible causes

Possible corrective measures

Downloaded
application
causes a lot
of errors.

Remove the
application.

1

Tap

>

.

2

Tap the General tab > Apps.

3

Tap the app > Uninstall.

Calls not
available

Dialing error

New network not authorised.

New SIM card
inserted.

Check for new restrictions.

Pre-paid charge limit
reached.

Contact service provider or reset limit
with PIN2.

Phone
cannot be
turned on

On/Off key pressed
too briefly.

Press the On/Off key for at least two
seconds.

Battery is not
charged.

Charge battery. Check the charging
indicator on the display.

Charging
error

Battery is not
charged.

Charge battery.

Outside temperature
is too hot or cold.

Make sure phone is charging at a
normal temperature.

Contact problem

Check the charger and its connection
to the phone.

No voltage

Plug the charger into a different
outlet.

Charger defective

Replace the charger.

Wrong charger

Use only original LG accessories.

Number not
allowed.

The Fixed dialling
number function
is on.

Check the Settings menu and turn
the function off.

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