Marantz NA7004 User Manual

Page 37

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34

ENGLISH

Getting Started

Connections

Basic Operations

Advanced Operations

Troubleshooting

Troubleshooting

Explanation terms

Information

Specifi

cations

Index

Symptom

Cause

Countermeasure

Page

Files stored on a
computer cannot
be played.

• Files are stored in a non-

compatible format.

• You are attempting to play a fi le

that is copyright protected.

• Set and computer are connected

by USB cable.

• Record in a compatible format.

• Files that are copyright protected

cannot be played on this set.

The set’s USB port cannot
be used for connection to a
computer.

31

31

Sound is too quiet
when signals are
output from a PC.

• The PC volume is turned down.

• Turn the PC volume up.

19

Server is not
found, or it is
not possible to
connect to the
server.

The computer’s or router’s
fi rewall is activated.

• Computer’s power is not turned

on.

• Server is not running.
• Set’s IP address is wrong.

• Check the computer’s or router’s

fi rewall settings.

• Turn on the power.

• Launch the server.
• Check the set’s IP address.

21

Cannot connect
to preset or
favorite radio
stations.

Radio station is not currently
broadcasting.

• Radio station is not currently in

service.

• Wait a while before trying again.
• It is not possible to connect to

radio stations that are no longer
in service.

For some
radio stations,
“Server Full”
or “Connection
Down” is
displayed and
station cannot be
connected to.

Station is congested or not
currently broadcasting.

• Wait a while before trying again.

Sound is broken
during playback.

• Network’s signal transfer speed

is slow or communications lines
or radio station is congested.

• This is not a malfunction. When

playing broadcast data with a
high bit rate, the sound may
be broken, depending on the
communications conditions.

Sound quality is
poor or played
sound is noisy.

• File being played has a low bit

rate.

• This is not a malfunction.

GPandoraH

Symptom

Cause

Countermeasure

Page

Cannot login to
Pandora. (“Email
address” or
“Password” is
displayed.)

• Login information is incorrect.

• Check if the “Email address”

for Pandora has been properly
entered. Re-enter the
“Password”. (Password is not
displayed.)

15

“Account is no
longer active" is
displayed.

• Your account is expired.

• Obtain a new account.
• Contact Pandora Listener

Support at pandora-support@
pandora.com.

“Pandora is only
available for use
in United States”
is displayed.

• You are trying to access from a

country where Pandora is not
available.

• Pandora is not available in all

countries. Please check http://
blog.pandora.com/faq/

“Incorrect Email
or Password” is
displayed.

• You entered an incorrect

account or password for the
login authentication.

• Enter them again.

15

“No skips
remaining” is
displayed.

• You repeatedly performed the

forward skip operation for tracks
within the same station. No
more forward skip operation is
available.

• Unfortunately,

our

music

licenses force us to limit the
amount of tracks you can skip in
an hour.

“100 Station
Limit” is
displayed.

• You have already registered 100

stations. You can not register a
new station.

• Reduce the number of stations

to less than 100.

“Please Try
Again Later” is
displayed.

Pandora is performing system
maintenance.

• Please try again later.

GRhapsodyH

Symptom

Cause

Countermeasure

Page

Cannot login to
Rhapsody.
(“Incorrect
Username or
Password” is
displayed.)

• Login information is incorrect.

• Check if the Username for

Rhapsody has been properly
entered. Re-enter the Password.
(Password is not displayed.)
www.rhapsody.com/marantz

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2010/08/31 20:31:32

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